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Printing Scanning Appendix
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Print Head Cleaning
Using the Head Cleaning utility on Windows Using the Head Cleaning utility on Mac OS X
If you notice that the printed image is fading or there are missing dots, it may be useful to clean the print head to ensure proper ink flow.
You can clean the print head from the computer using the Head Cleaning utility from the printer driver, or from the printer itself using the buttons.
Note:
Only perform this operation if print quality decreases, if prints are blurry, or if colors are incorrect or missing.
First, run the Nozzle Check utility to see if the print head needs cleaning. This helps save ink.
When the ink level is low, you may not be able to clean the print head. When the ink cartridge is empty, you cannot clean the print head. Start by replacing the appropriate ink cartridge.
Using the Head Cleaning utility on Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
Check that no error lights are on.
Ensure that the error lights are off.
Right-click on the printer icon in the taskbar, then select Head Cleaning.
If the printer icon is not displayed, refer to the next section to add it.
From the taskbar shortcut icon
Follow the on-screen instructions.
The Power light blinks during the cleaning cycle.
Important:
Never turn off the printer when the Power light is blinking, or the printer could be damaged.
Note:
If print quality does not improve after repeating this procedure about four times, turn off the printer and wait at least six hours. Then perform another nozzle check, as well as another head cleaning if necessary.
If quality is still not improved, one or more ink cartridges may be old or damaged and need replacement.
See Replacing an ink cartridge before it runs out
If print quality is still unsatisfactory after replacing the cartridges, contact your dealer.
We recommend regularly printing a few pages to maintain print quality.
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Using the Head Cleaning utility on Mac OS X
Follow the steps below to clean the print head using the Head Cleaning utility.
Ensure that the printer is powered on.
Check that no error lights are on.
Open the EPSON Printer Utility3 dialog box.
Accessing the Print Manager under Mac OS X
Click the Head Cleaning button in the Utility dialog.
Follow the on-screen instructions.
The Power light blinks during the cleaning cycle.
Important:
Never turn off the printer when the Power light is blinking, or the printer could be damaged.
Note:
If print quality does not improve after repeating this procedure about four times, turn off the printer and wait at least six hours. Then perform another nozzle check, as well as another head cleaning if necessary.
If quality is still not improved, one or more ink cartridges may be old or damaged and need replacement.
See Replacing an ink cartridge before it runs out
If print quality is still unsatisfactory after replacing the cartridges, contact your dealer.
We recommend regularly printing a few pages to maintain print quality.
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