Problème avec explorer.exe

Bonjour,
j'ai un problème avec mon PC, parfois la barre de démarrage disparait avec toutes les incones du bureau, et je serai obligé à chaque fois de démarrer le gestionnaire de taches pour créer la tâche "explorer.exe". je veux savoir savoir pourquoi ce problème et comment le résoudre.
d'avance merci.
Configuration: Windows XP
Internet Explorer 6.0

2 réponses

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  1. Contributeur
    Bonjour

    Fait un bon nettoyage antivial /malwares/spywares.

    Et si çà ne marche toujours pas...revient nous voir.

    1. Bonjour tout le monde,
      j'ai essayer de faire un scan avec kaspersky. mais ça n'a rien détecté.
      j'ai fait un scan HijackThis

      voici le rapport:

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 17:16:18, on 22/09/2008
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\SYSTEM32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
      C:\WINDOWS\system32\crypserv.exe
      C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
      C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Program Files\Java\jre1.5.0\bin\jusched.exe
      C:\WINDOWS\system32\igfxtray.exe
      C:\WINDOWS\system32\hkcmd.exe
      C:\WINDOWS\sm56hlpr.exe
      C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
      C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
      C:\Program Files\DAP\DAP.EXE
      C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
      C:\PROGRA~1\MYWEBS~1\bar\9.bin\mwsoemon.exe
      C:\Program Files\SweetIM\Messenger\SweetIM.exe
      C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
      C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
      C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
      C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
      C:\Program Files\MSN Messenger\msnmsgr.exe
      C:\Program Files\MSN Messenger\usnsvc.exe
      C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
      C:\Program Files\Microsoft Office\Office12\POWERPNT.EXE
      C:\Program Files\TechSmith\Camtasia Studio 3\TSCHelp.exe
      C:\Program Files\Skype\Phone\Skype.exe
      C:\Program Files\Skype\Plugin Manager\skypePM.exe
      C:\Program Files\Windows Media Player\wmplayer.exe
      C:\WINDOWS\explorer.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.hexabyte.tn
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.fr/?gws_rd=ssl
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.hexabyte.tn
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
      R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      R3 - URLSearchHook: speed-bit Toolbar - {2ba521ac-b9b9-4433-ba45-dba2f02cba5a} - C:\Program Files\speed-bit\tbspe1.dll
      R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\9.bin\MWSSRCAS.DLL
      R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
      O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\9.bin\MWSSRCAS.DLL
      O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
      O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\9.bin\MWSBAR.DLL
      O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
      O2 - BHO: speed-bit Toolbar - {2ba521ac-b9b9-4433-ba45-dba2f02cba5a} - C:\Program Files\speed-bit\tbspe1.dll
      O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
      O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
      O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
      O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
      O3 - Toolbar: Webshots Toolbar - {C17590D2-ECB4-4b15-8820-F58798DCC118} - C:\Program Files\Webshots\WSToolbar4IE.dll
      O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
      O3 - Toolbar: speed-bit Toolbar - {2ba521ac-b9b9-4433-ba45-dba2f02cba5a} - C:\Program Files\speed-bit\tbspe1.dll
      O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
      O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
      O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
      O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
      O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
      O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
      O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
      O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
      O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
      O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
      O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
      O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
      O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\9.bin\M3PLUGIN.DLL,UPF
      O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\9.bin\MWSBAR.DLL,S
      O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\9.bin\mwsoemon.exe
      O4 - HKLM\..\Run: [SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
      O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
      O4 - HKCU\..\Run: [Yahoo! Pager] ~"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
      O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\9.bin\mwsoemon.exe
      O4 - HKCU\..\Run: [EarthDesk] "C:\Program Files\XericDesign\EarthDesk\EarthDesk.exe" /silentstart
      O4 - HKCU\..\Run: [mmva] C:\WINDOWS\system32\mmvo.exe
      O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
      O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
      O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
      O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Fichiers communs\Adobe\Calibration\Adobe Gamma Loader.exe
      O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
      O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
      O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
      O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJxdm147YYTN
      O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
      O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
      O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
      O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
      O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
      O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
      O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
      O9 - Extra button: Flash Decompiler SWF Capture tool - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - C:\PROGRA~1\ELTIMA~1\FLASHD~1\iebt.dll (HKCU)
      O9 - Extra 'Tools' menuitem: Flash Decompiler SWF Capture tool menu - {86B4FC19-8FA4-4FD3-B243-9AEDB42FA2D5} - C:\PROGRA~1\ELTIMA~1\FLASHD~1\iebt.dll (HKCU)
      O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - https://www.kaspersky.fr/?domain=webscanner.kaspersky.fr
      O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
      O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/ZwinkyInitialSetup1.0.1.0.cab
      O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
      O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
      O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
      O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
      O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5015/mcfscan.cab
      O17 - HKLM\System\CCS\Services\Tcpip\..\{14A1F1A8-9536-459B-A55C-3107A03E1DA1}: NameServer = 41.227.192.140 213.150.191.9
      O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
      O20 - AppInit_DLLs: sockspy.dll
      O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
      O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
      O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\fsc\LOCALS~1\Temp\hpdj.exe (file missing)
      O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
      O23 - Service: MySQL - Unknown owner - C:\localhost\bin\mysqld-nt (file missing)
      O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\9.bin\mwssvc.exe
      O23 - Service: SolidPDFConverterReadSpool (ScReadSpool) - VoyagerSoft, LLC - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe
      O23 - Service: wampapache - Apache Software Foundation - c:\wamp\apache2\bin\httpd.exe
      O23 - Service: wampmysqld - Unknown owner - c:\wamp\mysql\bin\mysqld-nt.exe