problème camescope toshiba camileo

Question

Hello,

I bought a Toshiba Camileo camcorder and when I tried to charge it, a red light came on and it won't turn on even after a night of charging. What should I do to turn it back on? Thank you.

Please help me....

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MagicWater · Accepted Answer

Hello,  I'm interested in the answer... same here... recently, I've had charging issues or something else, but in any case, it won't turn on anymore.  Mw

Amakusa · Answer

Hello Jenny,  I have the same problem as you for the past 2 weeks, I've already tried everything, removing the battery, putting it back, charging it fully... Anyway, I don't really know what to do anymore...  Have you found the solution?  Thanks to you.

Amakusa · Answer

Thank you very much for your help, I must admit I was a bit desperate ^^ but now I'm smiling again!  Thanks again, and all the best.

JENNY49 · Answer

I tried everything you advised me, but with no results... The LED blinks 3 times and then stops blinking, and it still doesn't turn on. What could I use to connect it to 220 volts?

TRINITEK · Answer

Hello everyone,
I also have the issue of not being able to turn it on; I have read the previous responses, but mine is no longer under warranty... I would like to know if anyone has an address where I could get it repaired.

Thank you in advance.

mariloupee · Answer

I'm having the same problem with mine; it beeps 3 times and then turns off even though the battery is charged!
, I'm going to send it back to them because it's still under warranty, but how long does it take for them to send it back to us?

Beyo44 · Answer

I also had the same problem; the camcorder won't charge. At first, the light stays a steady red (it doesn't blink), then it goes off after about 20 seconds. As a result, the battery doesn't charge. I exchanged it for a new one; how long will it work? This isn't a manufacturing defect because there are already 6 of us on this forum with the same battery charging issue?!?

Magicwater · Answer

Hello,

So, I had a problem with the Camileo, when connected to the PC we could access the content, but otherwise it wouldn't turn on.
The downside is that the warranty had expired.. so I bought a replacement battery online (around €20) and now it's like new.
Everything is working fine.
There you go.

mw

dd33120 · Answer

Hello, same problem as megawater, if I understood correctly I just have to
get the business going and buy a new battery. This camcorder is really crap.
I used it for 2 hours and it's no longer under warranty. DD

mariloupee · Answer

GOOD NEWS

I contacted Toshiba who sent me a box to send back the Toshiba Camileo (H10) camcorder. The carrier came to pick it up and two days later I received a new camcorder, but not the H10, the H20. At least it works and is a bit more powerful than the H10. I'm so happy, they have a very good customer service and we can say it's fast, 5 days, I think they are unbeatable at this point.

I'm putting the link here for you to make your request as it can be done online:

https://fr.dynabook.com/accessories/laptops/?service=FR

at the bottom digital image

save it in your favorites because it's not easy to find

there you go!

nrj industries · Answer

Well, unfortunately, I can only add water to an already well-filled mill
Same problem with my daughter's camcorder.
So thanks to those who posted ideas here, I'm going to order another battery, send it back to Tosh and all that.
It's useless.
I had a Sony before that worked for 9 years without any issues.
In short, useless.

Thierry.

nrj industries · Answer

Hello,

would someone be kind enough to provide me with an invoice for this Camileo camcorder?
I am having exactly the same problem as everyone else, Tosh needs an invoice and I bought the camcorder for my daughter on eBay and the lady who sold it to me can't "find" an invoice.
So, I am stuck...
It would be really nice if someone could lend me a hand.

Thanks in advance...

mariloupee · Answer

In my opinion, what you're asking for is going to be tough because you need to change the name, address, purchase date... the person who sold it to you, if they bought it online, should be able to get another invoice, and if they bought it in a store (like Confo), they should go to customer service, and they will give them a duplicate.

nrj industries · Answer

Well, it's just that I didn't want to change anything at all
it's not really about cheating but rather about fixing a device that doesn't work and for which I can't get the invoice.
Ok, it's true, it's my fault for buying on eBay, but on the other hand, the device has a well-known and acknowledged problem, and Toshiba, by requesting the invoice, makes it easier for themselves in my case to avoid repairing it.

I would have liked to find an invoice and send it like that. Just like that. Since they want an invoice, I would have given them one. ...

mariloupee · Answer

I’m happy to send you mine, but the problem is they need to keep a record of the invoice somewhere! Send me your email address if we can try; I’m willing to lend you a hand!

arnozamora · Answer

Have you all checked that the tiny piece of plastic that covers the battery contacts (for the battery/camcorder connection) has been removed??? I had this issue too...

mariloupee · Answer

In fact, there was a problem with a series, that's all!

mariloupee · Answer

redouane5592, they replaced my H10 with an H20 (the screen is wider but not much added functionality!), but that's cool!! I find the customer service very quick because I received it in 5 days! They don't repair it, they just replace it directly!!
By the way, if anyone knows how to use the flashlight on the H20, I'd appreciate the tip because I still haven't managed to get it to work! lol

Thanks!

sidahoo · Answer

Hi,
I have the same problem and I really don’t know what to do!! I understood the lesson well! It needs to be sent back to Toshiba!! The problem is that my camcorder was bought in France but is currently in Algeria!!! Luckily, one of my relatives is there and will be coming this month, but do you think I should give it to him to return it to Toshiba or should I ask him to bring me a battery??!! I’m asking this because I won’t be able to retrieve it until March/April!!!
By the way, how many months is the Toshiba warranty valid for? Because it was purchased in February/March 2009!!
And while I’m thinking about it, is the Toshiba warranty international??!! Because Toshiba is present in Algeria!
Thanks in advance.

Alain · Answer

Hello,

I have the same problem as you, my Camelio isn't charging
I bought another battery, but nothing works. The red light stays
constantly on while it should be blinking during the entire
charging time. What should I do?? If anyone has an answer...

nicousky · Answer

I had the same issue; unfortunately, there is no solution other than getting it repaired. Check carefully if it is still under warranty; if so, don't waste a minute! If not, I'm sorry I can't help you further.

GEGELAUVERGNAT · Answer

TOSHIBA CAMILEO camcorder charging issue (manufacturing defect).  If your warranty has expired, you can find a universal charger on this site for 29 euros: https://www.pilesbatteries.com/Chargeur-photo-video-multiwatt-universel-24-PB1979-p.html  And if you are looking for a battery for this device, it is available for 16 euros on this site: http://100000volts.com/catalogue/liste_new.php?ref_new=batterie+camescope+toshiba+camil%E9o&x=21&y=16  This allows you to continue using it because despite this issue, it is a very good camcorder.

streetflip · Answer

I recently got a Camelio H20 that has never worked! I've barely had it for a week, and it has never been able to start without being plugged into the charger... I'm a bit disgusted right now...

omako12 · Answer

Hello,  I had the same problem after 1 month of use, nothing worked, it wouldn't turn on anymore. I had to get it replaced with a new one.  Contact Toshiba's customer service online, they are aware of this recurring issue, it's a design flaw.  There is a specific procedure to follow online, invoice number, etc., and after 15 days you will receive a cardboard box for shipping.  You send everything back with a photocopy of the invoice and a strongly worded letter describing the issue and mentioning that you will contact a consumer association.  And 1 month later you will have a new one.  That's all you have to do, especially don't get it repaired by a third party, the warranty won't apply.  Best regards  Sincerely  Alain

GEGELAUVERGNAT · Answer

The red light on top should turn green when you open your screen for startup. Is that not the case? If it’s still under warranty, take it back to where you bought it without touching anything, they will replace it for you. Otherwise, try using it on your USB port as a webcam; if it works, it means it’s not charging. So, I think you’ll just need to buy an external charger. I had posted the link earlier, and I haven't had any issues with mine since.  Universal charger on this site for the price of 29 euros: https://www.pilesbatteries.com/Chargeurs-Photo-video-3-24-r.html

antonio · Answer

I also have the same problem. Even though I've already sent it back twice under warranty, they changed it for me, but nothing works. Every time I charge it, the battery doesn't recharge, neither with its charger nor with the USB cable. IF YOU HAVE A SOLUTION, PLEASE LET ME KNOW. HAVE A GOOD DAY, EVERYONE.

nicousky · Answer

I think the solution was to pay attention to the battery's meaning in the camcorder; otherwise, contact your insurance because repairing the inside becomes more complicated.

lemystérieuxproblèmeducamescope · Answer

Thank you all for the replies, I'm going to buy a new battery  see you+

camille · Answer

same problem as all of you I'm on my 2nd camcorder and it doesn't work any better than the 1st I've been waiting for the 3rd hope, hope!!!!!!

camm · Answer

Me too. I received a first camcorder that wouldn’t turn on after two weeks. I then activated the warranty. Yesterday, I received another camcorder, with a touchscreen that doesn’t work...

solutiongirl · Answer

I had the same problem with my Toshiba Camileo mini camcorder; a steady red light came on but no image appeared even after several nights of charging with the power adapter or on the PC. Finally, the first idea was a battery issue: I bought a new battery online with the same specifications as the original (about €20). As a result, in less than 48 hours, I got my camcorder back. I guess the original one had given up the ghost.

kinder73 · Answer

I have a sound issue when I put in an SD card, it no longer records sounds! If you have a solution, that would be nice?

clone-me · Answer

Hello everyone,  I'm just following up on this old topic because I just acquired a CAMILEO H10 camcorder (which was given to me...a poisoned gift?).  Seeing that it hadn't been used for a long time, I thought it would be better to charge it overnight so I could use it. However, this cursed camcorder refuses to turn on! After browsing through quite a few forums where I've seen that many have had problems with this device, I've tried my best to implement the suggested solutions:  - connecting it with the USB cable via a PC and via a 220V outlet (I should note that I didn't get a battery charger) - checking that the battery was in the correct orientation  When I connect the camcorder, it is recognized by the PC and seems to still be alive: the screen lights up (with the TOSHIBA image and some music), and the red LED blinks 3 times before staying on.  But that's it, nothing more. No way to get it to start.  Does anyone possibly have a solution (if my case isn't hopeless)? I think it's going to end up in the dump, but I wouldn't want to miss something!  Thank you very much!

Problème camescope toshiba camileo

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