Comment nettoyer virus trouvé

lalala -  
Bonjour,voici un rapport de scan online kaspersky (qui trouve les virus mais ne les supprime pas!)quel logiciel utiliser pour etre sur de tout nettoyer?aidez moi S.V.P
Configuration: Windows XP
Internet Explorer 7.0

7 réponses

  1. Profil bloqué
    slt, sui ttes ces etapes oi c'est vrai que se scan et chiant pour sa

    -etape 1 : Hijackthis poste le rapport ici meme
    - etape 2:
    prend sa Dr Web CureIt ! analyse rapide puis complete

    -etape3 :
    AVG Anti-spyware et A-squared mise a jour des 2

    -etape 4 :
    CCleaner repare et nettoie

    -etape 5 :
    Disk Defrag

    -etape 6 :
    SmitFraudFix choisit la deuxieme reponse puis au bout d'un moment il va te dire:"voulez vous nettoyer le registre" met o

    -etape 7 :
    poste 1nouveau log de hijack
    0
    1. lalala
      RAPPORT KASPERSKY ONLINE KASPERSKY ONLINE SCANNER REPORT
      Thursday, May 15, 2008 8:27:05 PM
      Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
      Kaspersky Online Scanner version: 5.0.98.0
      Kaspersky Anti-Virus database last update: 15/05/2008
      Kaspersky Anti-Virus database records: 775447

      Scan Settings
      Scan using the following antivirus database extended
      Scan Archives true
      Scan Mail Bases true

      Scan Target My Computer
      A:\
      C:\
      D:\
      E:\

      Scan Statistics
      Total number of scanned objects 80014
      Number of viruses found 1
      Number of infected objects 2
      Number of suspicious objects 0
      Duration of the scan process 01:30:06

      Infected Object Name Virus Name Last Action
      C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

      C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Application Data\Microsoft\Internet Explorer\UserData\index.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Cookies\index.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Local Settings\Historique\History.IE5\index.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Local Settings\Historique\History.IE5\MSHist012008051520080516\index.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Local Settings\Temp\hpodvd09.log Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\NTUSER.DAT Object is locked skipped

      C:\Documents and Settings\HP_Propriétaire\ntuser.dat.LOG Object is locked skipped

      C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

      C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

      C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

      C:\Documents and Settings\LocalService\Local Settings\Historique\History.IE5\index.dat Object is locked skipped

      C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped

      C:\Documents and Settings\LocalService\Local Settings\Temp\Fichiers Internet temporaires\Content.IE5\index.dat Object is locked skipped

      C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped

      C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

      C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

      C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

      C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

      C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

      C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

      C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

      C:\Program Files\Softwin\BitDefender Free Edition\Infected\F3PSSAVR.SCR Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped

      C:\Program Files\Softwin\BitDefender Free Edition\Infected\MWSOEMON.EXE Infected: not-a-virus:AdTool.Win32.MyWebSearch skipped

      C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

      C:\System Volume Information\_restore{5864E199-E068-480D-BF55-3BCEB0D80CFD}\RP10\change.log Object is locked skipped

      C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

      C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped

      C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped

      C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped

      C:\WINDOWS\Internet Logs\NOM-B0A1C0A3909.ldb Object is locked skipped

      C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped

      C:\WINDOWS\SchedLgU.Txt Object is locked skipped

      C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

      C:\WINDOWS\Sti_Trace.log Object is locked skipped

      C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

      C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

      C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

      C:\WINDOWS\system32\config\default Object is locked skipped

      C:\WINDOWS\system32\config\default.LOG Object is locked skipped

      C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

      C:\WINDOWS\system32\config\SAM Object is locked skipped

      C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

      C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

      C:\WINDOWS\system32\config\SECURITY Object is locked skipped

      C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

      C:\WINDOWS\system32\config\software Object is locked skipped

      C:\WINDOWS\system32\config\software.LOG Object is locked skipped

      C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

      C:\WINDOWS\system32\config\system Object is locked skipped

      C:\WINDOWS\system32\config\system.LOG Object is locked skipped

      C:\WINDOWS\system32\h323log.txt Object is locked skipped

      C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

      C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

      C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

      C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

      C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

      C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

      C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

      C:\WINDOWS\Temp\ZLT031ce.TMP Object is locked skipped

      C:\WINDOWS\Temp\ZLT04eb5.TMP Object is locked skipped

      C:\WINDOWS\wiadebug.log Object is locked skipped

      C:\WINDOWS\wiaservc.log Object is locked skipped

      C:\WINDOWS\WindowsUpdate.log Object is locked skipped

      Scan process completed.
      0
      1. lalala
        rapport hijackthisLogfile of Trend Micro HijackThis v2.0.2
        Scan saved at 21:06:53, on 15/05/2008
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v7.00 (7.00.6000.16640)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\csrss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\Explorer.EXE
        C:\WINDOWS\system32\ZoneLabs\vsmon.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
        C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
        C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
        C:\WINDOWS\system32\nvsvc32.exe
        C:\Program Files\Spyware Doctor\pctsAuxs.exe
        C:\Program Files\Spyware Doctor\pctsSvc.exe
        C:\Program Files\Spyware Doctor\pctsTray.exe
        C:\WINDOWS\system32\svchost.exe
        C:\windows\system\hpsysdrv.exe
        C:\WINDOWS\system32\hphmon06.exe
        C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe
        C:\WINDOWS\AGRSMMSG.exe
        C:\WINDOWS\ALCXMNTR.EXE
        C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
        C:\Program Files\Microsoft IntelliType Pro\type32.exe
        C:\Program Files\Microsoft IntelliPoint\point32.exe
        C:\WINDOWS\system32\rundll32.exe
        C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
        C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
        C:\WINDOWS\osd.exe
        C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
        C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
        C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
        C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
        C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkCalRem.exe
        C:\Program Files\Internet Explorer\iexplore.exe
        C:\Program Files\Internet Explorer\iexplore.exe
        C:\WINDOWS\system32\wbem\wmiprvse.exe
        C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-be
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-be
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
        R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
        O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
        O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
        O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
        O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
        O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O3 - Toolbar: Vue HP - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
        O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
        O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
        O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
        O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
        O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FICHIE~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
        O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe" -start
        O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
        O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
        O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
        O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
        O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
        O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
        O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
        O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
        O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
        O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
        O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
        O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
        O4 - HKLM\..\Run: [OSD] C:\WINDOWS\osd.exe
        O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
        O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
        O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
        O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
        O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
        O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
        O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
        O4 - Startup: wkcalrem.LNK = C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkCalRem.exe
        O4 - Global Startup: Contrôleur de calendrier Ulead.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
        O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
        O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
        O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
        O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
        O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
        O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
        O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
        O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.mail.live.com/mail/w1/resources/MSNPUpld.cab
        O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
        O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
        O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
        O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
        O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by109fd.bay109.hotmail.msn.com/activex/HMAtchmt.ocx
        O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
        O23 - Service: Avira AntiVir Personal – Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
        O23 - Service: Avira AntiVir Personal – Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
        O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
        O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
        O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
        O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
        O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
        O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
        O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

        --
        0
        1. Profil bloqué
          fix chechek sa (si tu c pas faire tuto -->http://pageperso.aol.fr/balltrap34/demohijack.htm ) :
          -O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
          0
          2. chrisy
            pour ton probleme telecharge le logiciel spybot - search & destroy ton probleme sera resolu
            0
            1. lalala
              j'ai deja spybot et rien tout est clean,j'ai spyware doctor aussi et tout est clean.je cherche a nettoyer les virus collés dans mon rapport si vous ne les connaissez pas laissez tomber svp merci
              0
          3. Profil bloqué
            tu ne sui pas ma procedure?
            0
            1. lalala
              Excuse moi pour le retard merci a toi en fait ca me semblait trop à télécharger j'ai doncété moi-meme chercher les dossiers in fectés,les ais supprimés manuellement et redemarré en desactivant restauration systeme.je suis retournée voir et comme il y etait plus j'ai encore redémarré et refais scan online kaspersky.Tout a disparu...
              J'espere que tout ira bien merci encore pour ton aide c'est très gentil.bonne nuit bye
              0
          4. Profil bloqué
            tu peu mettre en resolu stp alors merci

            PS: DE RIEN
            0

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