DLNA protocol error 2104 on PS3

Solved
zigzag49 Posted messages 10 Status Membre -  
poets Posted messages 1 Status Membre -
Hello,

I have a connection issue with the multimedia server. The PS3 detects it, displays all my videos from the PC, but the problem arises when I try to play a video, it gives me an error message "DLNA protocol error 2104", and the same goes for photos and music.
I don't think I've done anything special since everything was working perfectly before, except for the PS3 update 2.30 that I performed yesterday.

Can you help me?

Thank you
Configuration: Windows XP Firefox 2.0.0.14

20 réponses

salut133
 
Hi, I found the solution.

You need to configure the PS3 in the Trusted Zone in your Firewall.

Steps to follow for Bitdefender 2008:
Advanced settings
Firewall tab
Then Zone window
Add
Browse local network
Browse
Click on the IP address of the PS3
Under type, choose Trusted

Then your PS3 will appear under Trusted Zone management

Next, under the same Firewall tab, go to the advanced window and uncheck stealth mode

Close it and it works!!!!!!!!!!
27
rooster
 
Hello,

Indeed, once the stealth mode is disabled (which I hadn't done), everything works wonderfully!

Isn't it possible to configure BD 2008 more finely because completely disabling stealth mode seems to expose the system to intrusions...

Thank you for your help

See you later
Rooster
0
zigzag49 Posted messages 10 Status Membre 7
 
Hi, I just carried out the procedure you mentioned, hi 133, and it works perfectly, so it was Bitdefender that was causing the issue, problem solved, thanks again.


solution from hi133:

Steps to follow for Bitdefender 2008:
Advanced settings
Firewall tab
Then Zone window
Add
Browse local network
Browse
Click on the IP address of the PS3
Under type, choose Trusted

Then your PS3 appears under zone management as trusted

Then in the same firewall tab, go to the advanced window and uncheck stealth mode.
0
rick
 
Hello,

what is the procedure to follow with Nod32 (ESET), please?

Thank you for your help.
++
0
SunMetis
 

I wanted to thank you, I've been struggling with the Bit Defender solution for a month, and I can finally watch my videos, etc., etc... THANK YOU, guys!

0
carreras
 
Salut, I have the same problem as you with the PS3, but I can't find all the tabs you mentioned in your troubleshooting guide, and I do have Bitdefender 2008. The most important tab is the firewall, and it doesn't appear for me. Can you help me? Thanks in advance.
0
Xaxa
 
Hi everyone, if your problem is still relevant, use this software https://www.commentcamarche.net/telecharger/reseau-wi-fi/18559-ps3-media-server/ and it works.
8
bens542
 
Salut les loulous, moi j'ai le pare-feu Windows et je ne sais pas comment le régler pour que ça fonctionne et même en le désactivant ça marque toujours erreur 80710028.
7
zigzag49 Posted messages 10 Status Membre 7
 
I specify that the PC from which I retrieve my files on PS3 is a laptop that has Vista.
6
michel
 
Hello,
I have the same problem on XP, I wonder if it might be Bitdefender that's blocking it?
0
benj47
 
Here it is, no more errors protocol 2104. The problem for me was my Windows firewall; you need to enter the IP address of the Livebox in the exceptions tab, click on add a program, then modify the scope in the personal list tab and enter the IP address and subnets, and it works very well. I have the PS3 on Wi-Fi, my PC too, and it's upstairs. No issues with the router or PS3 like many think...
Hoping to have informed you a bit more... good luck

"The PS3 has a loading time much longer compared to the Xbox 360; I have both and it amazes me."
5
Dennice
 
First of all, I want to thank all the people who responded to the requests of others like me, struggling with this protocol error 2104..
Then, I would like to ask a question to Benj47, whose answer I tried to follow.. Or to anyone else reading me who might think they can help ;-) .. I go through the Windows firewall, under Vista, when I go to the ''exceptions'' tab, then ''add a program'' if I click on ''modify the scope'' and enter my IP address as well as my subnet mask, by clicking on ''ok'', then a second time to confirm, I receive an error message saying that 3gp player is already in the exceptions list.. Why? Because 3gp player is right at the top of my programs in the exceptions, grayed out..
That means I would need to highlight a program first to modify its scope, but which one?! That's the question.. Which is really making me struggle! (There's none that corresponds to the possible manipulation') Thanks in advance...
0
MITCH
 
Hello,

I'm getting the error message 80710028 even though I've disabled my antivirus and firewall.

Can you help me? I've been pulling my hair out for quite a while...

Thanks in advance.
0
forban
 
I have the same problem with the Windows firewall...

If someone could help us, that would be nice...
4
rooster
 
Hello,

Apparently, we are the only two in the world with this problem, lol!

Have you found a list of DLNA error codes? Personally, I only found the multimedia server error codes at the link below:

https://www.jeuxvideo.com/forums/1-60-2292695-1-0-1-0-0.htm

For my part, I've been struggling for about a week trying to access the audio, video files, and photos stored on my PC from my PS3, and I can't find a stable solution that allows me to play all these files.

I've tried Red Kawa, Tversity, Nero Media Home, WMP 11, but none of them fully satisfy me!!!

I often find myself with error 80710723, error 80710028 and various DLNA errors 2104, 501... the ports on my Freebox are open, internet access and online games are not a problem, but for file sharing, it's a whole different story!!!

If anyone has valid information on the subject, I’m all ears.

I think I've gone through all the tutorials... but for now, nothing has permanently solved my problem.
2
schtrouf
 
You download PS3 multimedia and you will be able to watch movies, videos, photos, and everything that follows.
0
salut133
 
Hi, I have the same problem as you, I can't see my photos or videos from my PS3. The system loads a few photos before crashing and showing me the error DLNA 2104 Protocol...

I can't find any solutions.

My PC runs on XP and Media Player version 11.0.5721.5230 and with the antivirus BitDefender 2008

Thank you for your help.
2
Shpendy
 
FINALLY DLNA 2104 RESOLVED !!!!!

After extensively researching on the internet, I finally found a solution to fix my problem after trying all the following solutions:

- Freeing up space on the hard drive to ensure there is enough room for buffering
- Disabling the stealth mode of my Nod32 antivirus
- Firewall, opening ports 5001, enabling the service in exceptions, adding the PS3 IP address
- Setting a static PS3 IP address
- Placing the PS3 in the DMZ
- Connecting to the network gateway to open the ports and add the service

None of these solutions worked for me to resolve the DLNA 2104 issue!! But perhaps they might work for some...

My solution, which I highly recommend, is to turn off all the modem/router, PC, and PS3, then turn on the modem/router first and then the PC and PS3...

Launch PS3 Media Server and start a movie from your PS3 and it's magic, it works!!!!!!!!!!!!!!!!!!
2
Cyprien
 
Hello,
Can someone translate into French? I don’t understand anything since earlier. I’m trying Vuze, it seems to be working but it’s taking 1 hour and 45 minutes to share on the PS3... At the same time, I'm trying to do the same thing with the LG BH6520T Home Cinema but I'm not succeeding. It talks about DLNA but I can't activate it. After installing Nero MediaHome 4, it can't find the Home and the Home doesn't receive it. Can someone please help me?
0
zigzag49 Posted messages 10 Status Membre 7
 
I also asked myself the question about Bitdefender, Michel, yet it worked very well with the same antivirus.
Rooster, I use WMP11, I’m keeping that one, it worked well before, I got another error code, the DLNA 2106, even by disabling the firewalls it doesn’t work.
I will look for it, I’ll keep you updated.
1
rooster
 
Good evening,

Same setup and same symptoms as Salut133, I called Sony today who suggested that I restore the default settings of the PS3 but the result is the same!

See you!
1
salut133
 
Hi, I found part of the solution.

Indeed, by disabling my firewall the problem disappears...

Well I admit, I'm only a little further along...

At least I know that the problem is not with the PS3 or my network but rather with my firewall which must be misconfigured...

Thank you for your help...
0
agekko > salut133
 
I have the same problem - I disable the firewall - how can we do?
0
salut133
 
Hi, according to BD 2008, stealth mode makes ports potentially scanned by someone with malicious intent invisible. However, the Firewall and Anti-Virus should be enough on their own.

No further information.

Take care.
1
avrillavigne
 
cool for me too, it works great friends for the tip
1
monsieur_will Posted messages 2 Status Membre 2
 
Thanks
1
amest88 Posted messages 84 Status Membre 5
 
Hello,

personally, I've been getting a DLNA protocol error 501 for 2 days even though it was working fine... Well, I'm in class right now, so I'll check tonight when I get home while trying your solutions (considering I don't have BD but Avast -_-' ) and I'll keep you updated!!

++
--
Don't breathe in the applesauce, it makes you cough...
1
amest88 Posted messages 84 Status Membre 5
 
Hello,

Well, I restarted my Play3 and my PC and ... no more problems!! But I still switched to Vuze, which I recommend to everyone!! Personally, I only use it to bridge the two, but it allows for a couple of other things that are more or less legal ...

Have a good day!!
--
You shouldn't breathe in the applesauce, it makes you cough ...
1
deelachkoochkine
 
DLNA protocol error 2104 on PS3

Hi, for me it was a disaster on Vista!!!!!
First, the media center couldn't find the
PS3: solution = switch from public network to private network
restart PC

Then the famous error 2104 on the PS3
So under Windows: security center/ (top left) Windows firewall/tab exceptions/change settings/add a program (PS3 media server)[click ok]/check PS3 media server and Java TM Platform SE Binary
-----------validate everything-----------
And personally, everything works
1
laurrent Posted messages 107 Registration date   Status Membre Last intervention   17
 
Same problem, first error 2101, then 2104, the sharing worked but it was at a speed of 0.3 Mo/s

Unlike you, I am on Mac OS X 10.6 and I use the playback software
--
The problem in math is French.
1
zigzag49 Posted messages 10 Status Membre 7
 
Anyone to help me?
0
littletonyno
 
I had the same problem but with the DLNA 2006 error. For this issue, try updating your PC; sometimes we don't think about it. I did it, and everything worked normally again. I hope I helped some people with their struggles.
0