Virus ou pas virus

Bonjour,
Voila apparement je suis infecté, donc j'ai suivi la démarche de :
[Virus] Méthode préliminaire de désinfection

Si quelqu'un peut m'aider Merci.

1. Rapport de AVG anti-spyware

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AVG Anti-Spyware - Rapport d'analyse
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+ Créé à: 03:04:32 01/03/2008

+ Résultat de l'analyse:

C:\Documents and Settings\Frédérique\Cookies\frédérique@m.webtrends[1].txt -> TrackingCookie.Webtrends : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261324.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261325.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261326.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261327.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261328.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261329.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261330.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261331.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261332.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261333.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261334.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261335.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261336.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261337.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261338.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261339.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261340.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261341.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261342.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261343.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261344.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261345.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261346.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261347.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261348.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261349.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261350.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261351.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261352.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261353.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261354.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261355.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261356.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261357.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261358.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261359.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261360.exe -> Trojan.Zapchast.ek : Nettoyé.
C:\System Volume Information\_restore{E27BA98E-2CFC-424E-BDA2-9BF88577901F}\RP417\A0261361.exe -> Trojan.Zapchast.ek : Nettoyé.

Fin du rapport

2. Rapport de BitDefender

BitDefender Online Scanner

Scan report generated at: Sat, Mar 01, 2008 - 13:28:53

Scan path: C:\;D:\;E:\;F:\;G:\;H:\;I:\;J:\;K:\;L:\;O:\;

Statistics

Time
01:27:00

Files
371179

Folders
6884

Boot Sectors
4

Archives
8609

Packed Files
22156

Results

Identified Viruses
1

Infected Files
1

Suspect Files
0

Warnings
0

Disinfected
0

Deleted Files
1

Engines Info

Virus Definitions
984696

Engine build
AVCORE v1.0 (build 2422) (i386) (Sep 25 2007 08:26:36)

Scan plugins
16

Archive plugins
41

Unpack plugins
7

E-mail plugins
6

System plugins
5

Scan Settings

First Action
Disinfect

Second Action
Delete

Heuristics
Yes

Enable Warnings
Yes

Scanned Extensions
*;

Exclude Extensions

Scan Emails
Yes

Scan Archives
Yes

Scan Packed
Yes

Scan Files
Yes

Scan Boot
Yes

Scanned File
Status

C:\WINDOWS\system\smvss.exe
Infected with: BehavesLike:Win32.ExplorerHijack

C:\WINDOWS\system\smvss.exe
Disinfection failed

C:\WINDOWS\system\smvss.exe
Deleted

3. Rapport de HijackThis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:48:19, on 01/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://fr.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\nbj.exe"
O4 - HKCU\..\Run: [updateMgr] c:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - https://onedrive.live.com/?id=favorites
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - https://driveragent.com/files/driveragent.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe