Code erreur lecteiur

Résolu
danyele Messages postés 1233 Statut Membre -  
PayneStewart Messages postés 1052 Statut Membre -
Bonjour,

je vous remercie de bien vouloir venir à mon secours, je ne peux pas lire de vidéo avec mon lecteur j'ai un message d'erreur, C00D1197 merci d'avance,
Configuration: Windows Vista
Internet Explorer 7.0

4 réponses

  1. PayneStewart Messages postés 1052 Statut Membre 266
     
    Salut !
    Voilà l'info ...
    Si tu as des soucis avec l'anglais, Say it ! ;)
    Error C00D1197 or Cannot play file means little to nothing in terms of a single fix and doesn't always really mean that you are trying to play an unsupported format. The fix for this will greatly depend on what you are doing when you get the error along with your system configuration.

    General Information

    Windows Media Player Multimedia File Formats - Check to see if you are trying to play a support format.
    If you are trying to play a supported format then keep reading. Below is some common information for supported file formats.
    Supported File Formats Help

    AVI Help & Information
    MPEG Help & Information
    MP3 Help & Information
    ASF Help & Information (Hardware Created)
    MIDI Help & Information | Additional Help
    WMA/WMV Help & Information (WM9 Content may produce this error on older versions. Install the 9 Series Codec’s to fix that)
    Audio CD Playback Help

    Streaming Video/Audio Help and Information, ASX File Information

    More Help

    It’s a good idea to update and/or reinstall your Sound Card and Video Card drivers. Along with DirectX when you are getting this error.
    Another good troubleshooting step is to try and play your content in Windows Media Player 6.4 which is on your system. To access it go to Start | Run | Type mplayer2.exe.
    Any attachments from e-mail's should always be saved to your hard drive before attempting to play them in Windows Media Player. Depending on your e-mail client this can be done in many ways, check with your provider for more. Remember that it must be a supported file type after you download the attachmnet to be able to play it in Windows Media Player.

    At this point you should have collect enough information for someone to try and give you a suggestion on what you might do to fix it. So posting in the Windows Media Player Newsgroup in a reply to your first post, or a new post with some exact information about your problem would be good idea. Remember to include the following…

    Version of Windows Media Player
    File Format & link to content (If Possible)
    Version of Windows
    What you have tried so far to fix the problem.

    A+.
    1
    1. danyele Messages postés 1233 Statut Membre 13
       
      salut merci de ta réponse, mais mon anglais est nul donc je ne le lis pas si tu pouvais traduire merci
      0
  2. PayneStewart Messages postés 1052 Statut Membre 266
     
    C'est parti ...
    Quel est marque/modèle de ton Ordi ?
    Quelle est ta carte son ?
    As-tu des CD ou une partirion dédiée à la restauration en cas de problème majeur ?

    Quelle est ta version de WMP ?
    As-tu téléchargé un pack de Codec ?

    Ouf !
    0
  3. chamatnolka
     
    bonjour

    je viens de voir ton message pour demander de l'aide sur le code COOD1197. j'ai moi aussi ce message qui viens de s'afficher et je n'y comprends rien ! de plus suis nul en anglais alors j'y pige kedal au réponse de microsoft.
    As -tu résolu ton pb et si oui peux tu me dire comment? merci d'avance car je rame grave......
    0
  4. PayneStewart Messages postés 1052 Statut Membre 266
     
    Salut Chamatnolka !
    Relis mon post n°3 et dis-moi tout ...
    A+.
    0