[NAT Type Error with uTorrent] Solved

Question

Hello,
I have a perpetual problem when using uTorrent. I have a connection configured at 256kbps, but my download speed with uTorrent rarely reaches 14kbps.
At the bottom center of the uTorrent window, there is an icon that was initially orange, but is now red and indicates a "NAT" type error.
For my setup, I am using MS Vista Ultimate (in English), and Kis7.0 Both firewalls are active.
I have checked the status of uTorrent on the Windows and Kaspersky firewalls, it seems to be allowed. I had added uTorrent to the exceptions of the firewalls.
Finally, when I run the port test on uTorrent, it tells me in my browser that the port appears to be closed.
Can anyone help me??
Thank you.

Configuration: Windows Vista Firefox 2.0.0.11

GOUNINA · Accepted Answer

You need to access your modem's settings and check if there is an option for LAN ports and allow UTORRENT to work by opening its port (UDP)... See you later
--
Please, sometimes you have to do it to finally... SUCCEED

GOUNINA · Answer

Hello

If I read correctly, you have 2 firewalls (Windows and Kapersky), that's not good at all, you should have only one active otherwise you'll run into problems.
Furthermore, you also need to open the port on the router.
Finally, check if by any chance you haven't checked the box PREFERENCES - CONNECTIONS - RANDOM PORT SELECTION because in that case, Utorrent changes its port every time it starts up. Bye

--
Sometimes we can finish by SUCCEEDING.

apokalypse · Answer

Hello GOUNINA,
thank you for replying to me. I have turned off the Windows firewall. Now Kaspersky is the only master of the field. I have checked, the random port selection at each startup of uTorrent is not checked. The small icon at the bottom center of uTorrent has turned orange again, and my port still doesn't seem to be open. The tooltip associated with the orange icon states that there is no incoming connection. Is that why my speed is low?? I don't know if a router is different from a modem. For my part, I have an ADSL2+ modem from Beeetel. Thank you for your help, I hope to hear from you soon.

apokalypse · Answer

Comprised, but how do I access the settings of my modem?

GOUNINA · Answer

I don't know much about modems, so you're not with a provider (Alice, Free, etc...) because they provide a router... See you later --  Sometimes we can succeed...

GOUNINA · Answer

In fact, I'm hurting. You're doing well with a supplier, I believe (I don't know that one). There must be something in Explorer, like a program related to it. Check if there’s an icon or a line mentioning the configuration or quick access to this modem. They all have it to enable communication, read the manual that comes with your router A+
--
Sometimes, we just have to be willing to finish... to SUCCEED.

GOUNINA · Answer

-- I don't know your modem as I told you, if this is really about your modem you can indeed try,... if you speak English otherwise call back... See you soon
One must be willing to do it, sometimes... to SUCCEED

GOUNINA · Answer

You right-click on the name of the site at the top (HTTP etc..) after highlighting it in blue and then you click "copy", then you return to your message and right-click again and "Paste"......... See you later
--
Please make sure to finish sometimes... by SUCCEEDING

apokalypse · Answer

Here is the link: http://192.168.1.1/main.html

I would rather have created a link to a JPG image but I don't know how to proceed. I hope this link will actually take you to the image I have in front of me.

See you!

GOUNINA · Answer

Hello,    I can't get into this site, try to do as I told you above by highlighting the link then copy-pasting. But don't you have the router's manual???  What is its brand and type, it's written under the device I believe.... See you later  --  We must sometimes finish by SUCCEEDING.

apokalypse · Answer

Here it is! I found out how to make JPG links. Here they are:

The following link shows what happens when I click on "NAT"

http://img213.imageshack.us/img213/1460/natyy4.jpg

This link is when I click on "LAN"

http://img514.imageshack.us/img514/9162/lanrq7.jpg

The third one is when I click on VIRTUAL SERVERS

http://img257.imageshack.us/img257/9273/virtservsr4.jpg

And finally, this one is when I click on ADD, in the VIRUAL SERVERS settings

http://img260.imageshack.us/img260/2096/addqh1.jpg

Do I absolutely need a static IP address for it to work??? Thanks again

apokalypse · Answer

Oops! I just now see the 12th post. I've already posted the 13th.

I believe my router is a Beetel. No manual came with it. The engineer from my ISP came to set up the connection and left right after. We didn’t speak the same language, he and I. On the device, it says "Beetel 220BxI ADSL2+ Modem."
I think I might have come across the device's site: http://www.beetelmodems.com/220bx.html
The only difference I notice between my modem and the one displayed on the page of the link above is the letter "I" (or the number "1") that comes after "Beetel 220Bx." On the modem on the page, there is no "I."
See you later!

GOUNINA · Answer

None of these photos correspond to the settings of the application inputs and outputs. You have to look in each of the sections on the left to find a place where other applications that require this relationship should already be listed and that XP installs immediately. I think it could be in Advanced Setup. Moreover, it's all in English; I understand it well, but for someone who doesn't know the language... Is there any way to have it in French??

But give me the name and the reference of the router so I can look into it.... Talk to you later

--
Sometimes we just have to keep trying... to SUCCEED

apokalypse · Answer

I have the impression that we are evolving with a delayed message (if you know what I mean). The link led me to a Google page. It seems obvious, because I suppose the access path specified in that link is only valid for your system (if I'm not mistaken, as I'm far from being a network whiz).

The brand and model of my modem are mentioned in post 14 of this discussion (a bit higher up). I believe I notice that you are connected too. If permitted, I could write my MSN, so we could go faster!!

See you later!

apokalypse · Answer

P.S: There’s no way to put it in French. But don’t worry, I'm not a total ignorant in English!!

Were you talking about this?? When I'm in the left section, NAT settings, then VIRTUAL SERVERS, then ADD, in the dropdown menu "select a service", I chose e.g. "Age of Empires". And it displayed several values. Here’s the image:

http://img339.imageshack.us/img339/4756/aoehj7.jpg

In the list, there are several applications, but not uTorrent, nor Azureus, and so on.

GOUNINA · Answer

Yes, I believe you are there, so try to register Utorrent by giving it the software's UDP... Keep me posted...
--

PS in link number 13 you can download the manuals related to your modem... See you later
Sometimes we have to be willing to do things to finally... SUCCEED

apokalypse · Answer

Alright, but that's where I get stuck. I don't know the software's "UDP". I don't even know what it means. From here on, it's Chinese to me!!  Do you have any idea??

GOUNINA · Answer

Ok, you open UTorrent, at the top you have several small icons, you click on the gear wheel on the right (Preferences), you go to "Connection" and you will see a number corresponding to its UDP that you enter into your Box...
--
Please be willing to do it, we sometimes finish... by SUCCEEDING.

apokalypse · Answer

OK. I see, it says "random port" and the value is 20825, but what do you mean by my "box"?? Which box are you talking about??? my msn solidd@live.fr  Thanks and see you!

GOUNINA · Answer

No, I meant in your router at the place I told you, you put this number in UDP A+... --  Please be aware that we sometimes finish... by SUCCEEDING.

GOUNINA · Answer

Here is the link with the exact presentation of your router for configuration. I believe it should work this time... -- https://imageshack.com/  Please be patient, sometimes we manage to SUCCEED.

apokalypse · Answer

Here I am again...  I followed the link, and I entered all the information described there. I chose the same server as in the image (192.168.1.2). Here is my work: http://img259.imageshack.us/img259/5861/modemcd0.jpg  Then I immediately started uTorrent, but it didn't make any difference.  Noticing that it was more of a problem with Azureus, I opened it, and it indicated the same problem as uTorrent. Here it is: http://img247.imageshack.us/img247/7484/azurix7.jpg Based on the hypothesis of a firewall interfering with Azureus, I took the liberty of disabling mine for a while. The Windows firewall is off.  Completely discouraged, I restarted uTorrent, and against all odds, it seemed to work, but without having any influence on the speed. Here it is: http://img156.imageshack.us/img156/663/utorrkw0.jpg  A few minutes later, while writing this post, it apparently returned to square one... http://img214.imageshack.us/img214/7876/utorr2fw5.jpg  Do you understand anything, Gounina??? Thanks a lot for your help, I feel like we're getting to the end of the tunnel!!

GOUNINA · Answer

No, the IP you entered is mine; you need to enter yours --  Please be willing to finish sometimes... by SUCCEEDING

apokalypse · Answer

Lol!! Where and how do I find my IP (the one I need to enter in those boxes)  And then it seems it's the firewall. When I turn it off, the icon turns green again. But once it's turned on, a few minutes later, it turns yellow again. This is despite uTorrent declaring that it has been added to the firewall exceptions. To remedy this, I entered the port I am using in the firewall, as illustrated in this link. I still need to know if this port is causing a problem, as I copied it too. Is this the right procedure?? If not, how should I do it??? Thanks again  http://img402.imageshack.us/img402/1959/utorr3jv8.jpg

GOUNINA · Answer

Here is how to know your IP:  on Windows XP: Once you are connected, click on Start >>> Run. Then, next to Open: type the command CMD and click OK. In the window that appears, type ipconfig and press Enter. Your IP appears.... - I wonder if now that you have entered the UDP port for Torrent in the router, it’s not your firewall that is misconfigured. I don’t know Kaspersky but try some tests or go on a website to find out how to configure it. -  Please be aware that sometimes we finish... by SUCCEEDING.

apokalypse · Answer

I think we have the same IP address. Look: http://img504.imageshack.us/img504/8265/mmipvn4.jpg  It seems that it's not possible... Well, that's not the problem anymore. Indeed, I now feel that it's Kaspersky, because when I disable it, the icon immediately turns green again.  I believe I can now click on "problem resolved," and I confirm GOUNINA that, "Sometimes, making an effort... leads to SUCCESS"  To summarize in a few lines: There was a discussion about accessing the modem/router settings interface. Then, it just required some configuration. For my Beetel 220BX, here’s the magic configuration: http://img259.imageshack.us/img259/5861/modemcd0.jpg  Good luck!  Thank you for everything GOUNINA!!

GOUNINA · Answer

See you later... --  Sometimes we end up... SUCCEEDING

axxe · Answer

Good evening everyone, can someone explain to me why I always have a yellow triangle in uTorrent even though I have configured my router (Club-Internet), allowed uTorrent in BitDefender, and opened the Windows firewall? I must admit I’m a bit confused, I would need some clarification; thank you, see you later.

nizar · Answer

Moi aussi, gle mém blm. Je ne sais plus quoi faire, le taux de réception parfois à 400 et parfois il ne dépasse pas les 30, et ça change à chaque fois si je désactive le one car. Mais parfois, ça reste à 30 en réception même si je désactive le one car.

remaz · Answer

I always have problems with uTorrent and my Huawei MT 880 T modem. I've tried everything possible but it doesn't work, always yellow. I want help!

apokalypse · Answer

Hello, sorry I only see your post today. Let me know if you still have the problem.  See you!

vlad · Answer

For NAT problems for those who have Avast (if you are sure that you have activated the ports etc. and it still doesn't work), click on Avast at the bottom right, go to Peer-to-Peer Shield, then to Customize, scroll down and check uTorrent and validate. Normally, your icon should turn green.

Mergim-08 · Answer

éé apocalypse, I saw that you knew much better than I did.   Anyway, I'm here to ask if you can help me. Here’s my problem: I bought a PS3 and at the same time a Belkin router; I have a Zyxel modem. I installed my router properly, and I have a problem: when I want to play an online game on the PS3, it gives me a NAT type failure, but I can access Google, Facebook, and everything else; I just can’t play online. I hope you can help me :)

omar layouni · Answer

you go to "preferences" (up there the little yellow wheel) and then "connection" there click on "random port" it should find it by itself like a big boy and your triangle should turn green if it doesn't work restart or turn off utorrent and turn it back on.

demon_killer · Answer

I have the same problem, except my firewall is ABG.

Andros · Answer

If someone still has this problem, try this in Windows:
- Control Panel
- Network and Sharing Center

You will find 1 or 2 networks in "Active Networks": your normal connection and (possibly) a VPN connection if you are protecting yourself behind a Virtual Private Network (HMA, Express VPN, etc...).

Check that both are set as "Home Network". If it's "Work Network" or "Public Network", click on the link and change it to "Home Network". Close uTorrent and relaunch it. If it fails, close the VPN and uTorrent and relaunch the VPN, then relaunch uTorrent. If it fails, reboot Windows.

[NAT Type Error with uTorrent]

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