Impossible d'installer adobe flash player

Bonjour,

Il m'est impossible de lire les fichiers flash, je cherche donc à installer adobe flash player 9. Mais même avec une installation réussie les vidéos flash ne s'affiche toujours pas.
J'ai parcourus les solutions proposée par les experts de CCM mais même en désinstallant une version antérieure le problème persiste de plus la page d'aide de adobe n'existe plus
Quelqu'un peut il m'indiquer la marche à suivre pour règler ce problème?
Help...
Merci d'avance
Configuration: Windows XP

4 réponses

  1. quant tu installe le lecteur flash sur la page d'adobe, a la fin tu as une animation flash qui se met en marche pour verifier. As tu vu cette animation??

    il faut que tu installe aussi le shockwave player
    http://www.adobe.com/go/getshockwaveplayer_fr
    1. merci je viens d'intaller le shockwave grace à ton lien et j'ai vu le message install réussie je fais un test adobe maintenant
      1. merci le test shockwave a réussi malheureusement l'install de flash player échoue à nouveau je reçoit un message m'indiquant de consulter la page adobe.com/go/tn_19166 mais cette page n'est pa visible
        Je suis resté 6 mois sans antiivirus mais aujoud'hui j'utilise avast
        y aurai il un pb dû à cette période sans protection?
        je vous colle le rapport hijackthis

        Logfile of HijackThis v1.99.1
        Scan saved at 15:57:59, on 11/12/2007
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\Program Files\Windows Defender\MsMpEng.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        C:\Program Files\Alwil Software\Avast4\ashServ.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\WINDOWS\Explorer.EXE
        C:\Program Files\Apoint2K\Apoint.exe
        C:\WINDOWS\AGRSMMSG.exe
        C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
        C:\Program Files\iTunes\iTunesHelper.exe
        C:\Program Files\QuickTime\qttask.exe
        C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
        C:\WINDOWS\System32\hphmon05.exe
        C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
        C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
        C:\Program Files\Apoint2K\Apntex.exe
        C:\Program Files\Windows Defender\MSASCui.exe
        C:\Program Files\Adobe\Photoshop Album Edition Découverte\3.2\Apps\apdproxy.exe
        C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
        C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\WINDOWS\System32\gearsec.exe
        C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
        C:\WINDOWS\System32\nvsvc32.exe
        C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
        C:\Program Files\MSN Messenger\msnmsgr.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\System32\MsPMSPSv.exe
        C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        C:\Program Files\iPod\bin\iPodService.exe
        C:\Program Files\palmOne\Hotsync.exe
        C:\Program Files\Mio Technology\MioSync\mioSync.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\system32\rundll32.exe
        C:\Program Files\Internet Explorer\iexplore.exe
        C:\Documents and Settings\MIKE\Bureau\HijackThis.exe

        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.fr/?gws_rd=ssl
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr?cobrand=compaq-notebook.msn.com&ocid=HPDHP&pc=CPNTDF
        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
        R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
        O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
        O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
        O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
        O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
        O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
        O3 - Toolbar: (no name) - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - (no file)
        O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
        O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
        O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
        O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
        O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
        O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r
        O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
        O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
        O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
        O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
        O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
        O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
        O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
        O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
        O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
        O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
        O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
        O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Edition Découverte\3.2\Apps\apdproxy.exe"
        O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
        O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
        O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
        O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
        O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
        O4 - HKCU\..\Run: [XPRepairBusiness] C:\Program Files\XP Repair Pro\xprepairpro.exe /s
        O4 - HKCU\..\Run: [XPRepairPro2007] C:\Program Files\XP Repair Pro 2007\XPRepairPro.exe /r
        O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
        O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
        O4 - Global Startup: MioSync.lnk = C:\Program Files\Mio Technology\MioSync\mioSync.exe
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\npjpi150_12.dll
        O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_12\bin\npjpi150_12.dll
        O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
        O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O14 - IERESET.INF: START_PAGE_URL=https://www.msn.com/fr-fr?cobrand=compaq-notebook.msn.com&ocid=HPDHP&pc=CPNTDF
        O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
        O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
        O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
        O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
        O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
        O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
        O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
        O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
        O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
        O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
        O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
        O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
        O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
        O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
        O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
        O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
        O23 - Service: Service de sécurité matérielle (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
        O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
        O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe