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Games that crash PC

lau_21 Posted messages 3 Registration date   Status Membre Last intervention   -  
 Winux -

Hello,

I need advice regarding my PC.

I often experience crashes in some games (Sims 4, Assassin's Creed, etc.). The farming game doesn’t crash with a blue screen or a restart (PC specs below).

I’m not very knowledgeable about this and I would like to know if it could be due to outdated driver updates, BIOS settings, a compatibility issue, or a hardware defect, which would surprise me since the PC is 2 years old; even the motherboard was replaced by a technician. I’ve already run tests to see if it’s a hardware issue, but there are no problems in that area.

If someone could help me understand or guide me on the checks to perform, it would be really appreciated. I even doubt Windows 11 (despite updates) since I had never had this kind of problem before.

I’ve tried running sfc scans, tested the RAM, and also updated NVIDIA drivers, but nothing seems to work...

Thank you in advance for your help.

  • Motherboard: ASUS PRIME B550M-A WIFI II
  • Processor: AMD Ryzen 7 5700X
  • Graphics Card: NVIDIA GeForce RTX 3070 8GB
  • RAM: 16GB (2×8GB) Corsair Vengeance RGB PRO SL DDR4 3600 MHz
  • Storage: Corsair MP600 GS 1TB NVMe PCIe 4.0 SSD
  • Cooling: ASUS TUF GAMING LC 240 ARGB
  • Power Supply: FSP Hydro K PRO 750W 80+ Bronze
  • Windows 11

1 réponse

Réponse 1 / 1
.eric Posted messages 1386 Registration date   Status Membre Last intervention   85
 

Hello

"material defect which I would be surprised about since the PC is 2 years old,"

 We often have water coolers where after 2 years the liquid goes bad, creates "algae" that can clog to the point of sometimes killing the pump. It's difficult to clean in a closed circuit where you can't see anything.

 Cooling: ASUS TUF GAMING LC 240 ARGB

The overheating can be seen on a testing site like UserDiag designed for this, even if they are more comfortable with Intel processors. Running a 20-minute test with the middle one should be enough to start, then post the link to the test report in a future response here.

https://userdiag.com/en/
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lau_21 Posted messages 3 Registration date   Status Membre Last intervention  
 

Thank you for your response

Alright, I didn't know about these problems indeed!
I followed your link and here is the report

https://userdiag.com/id/AhUrzhJtoq

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Winux > lau_21 Posted messages 3 Registration date   Status Membre Last intervention  
 

Hello,

No overheating, the problem comes from elsewhere.

However, I noticed that your RAM frequency is unused because XMP is disabled, which means lower performance.

Another detail, no secure boot active but it's not a real issue.

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