Tado Smart Thermostat: Room Fallen

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GWF Posted messages 11 Status Member -  
DCI Posted messages 86024 Registration date   Status Moderator Last intervention   -

Hello,

This issue concerns a Tado smart thermostat head model VA01. I detached the head from the radiator and the small piece that connects the radiator receiver to the head fell out. I can no longer push it back into its original position. The piece should be pushed inwards by sliding into two grooves, but a screw (too high up) is blocking it.

Thank you for your help.

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