I can't install apps from the Microsoft Store.

HeronChasseur40 Posted messages 5 Status Member -  
Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   -

Hello, I'm contacting you because I can no longer install an application from the Microsoft Store. I can't even see it in my apps and features, but when I type in the Windows search bar, I can find it. I also don't have the Microsoft services anymore. I managed to install Xbox, but not through Microsoft, and I can't open it. I also can't connect my Microsoft account.

10 answers

  1. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Hello,

    What is the version of Windows? If it's in S mode, no Microsoft Store.

    Check for Windows update updates.

    Also check the activation.

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  2. HeronChasseur40 Posted messages 5 Status Member
     

    I have Windows 10 Professional version 22H2

    I have already done everything

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  3. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    To see,

    Open a command prompt as an administrator:

    Type:

    sfc/scannow

    Press enter, wait for results

    it checks certain files.

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  4. HeronChasseur40 Posted messages 5 Status Member
     

    already done, it doesn't work

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  5. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Are you an Administrator? Session opened under a local account?

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  6. HeronChasseur40 Posted messages 5 Status Member
     

    yes

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  7. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Try creating a new administrator account and logging in with it.

    In case your current user profile is corrupted.

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  8. HeronChasseur40 Posted messages 5 Status Member
     

    how do we do it please?

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  9. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    If the problem is recent, try a system restore if possible.

    Of course, choose a restore point prior to the problem.

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