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Unable to create my Free email account

jltar Posted messages 22 Status Membre -  
Pierr10 Posted messages 13777 Registration date   Status Modérateur Last intervention   -

Hello,

Whether through Outlook 2021 or the control panel, all my attempts to create my POP mail account have failed, displaying the following message: "We could not connect to the outgoing server (SMTP). None of the authentication methods supported by Outlook are supported by your server."

Or: Error 550 5.0.0

I tried scanning my PST file, copying a working PST file from another PC with the same email address, to no avail. No issues with Thunderbird.

I am using Windows 11 24H2 and Outlook 2021.

I want to clarify that my username and password are correct and verified (login via webmail works fine).

Thank you for your help.
JLT

1 réponse

Réponse 1 / 1
Pierr10 Posted messages 13777 Registration date   Status Modérateur Last intervention   5 813
 

Hello,

Here are the outgoing server settings for Outlook:

(my incoming server uses the IMAP protocol, but it does not affect the outgoing server).

What is well conceived is clearly expressed,
And the words to say it come easily.
(Boileau)
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