View original (French)

Unable to get Prime Video on a TV

fabi90 Posted messages 84 Status Member -  
quentin2121 Posted messages 9011 Registration date   Status Member Last intervention   -

Hello,

I have a television in my bedroom connected to my operator's box where I have access to Prime Video.

I have a television in my living room connected to a satellite dish where I do not have access to Prime Video.

How is this possible? And how can I get the channel in my living room?

Thank you for your responses and your attention to my problem!

3 answers

  1.
    brucine Posted messages 25296 Registration date   Status Member Last intervention   4 193
     

    Hello,

    Even if it were possible regarding the commercial subscription, Prime Video is part of VOD, in other words an internet stream that goes through connected devices (smart TVs, certain set-top boxes, consoles…).

    A satellite dish, or more precisely satellite TV, is not smart, except perhaps indirectly through certain decoders like Canal Satellite.

    0
    1. fabi90
       

      Hello, I forgot to mention that the satellite TV is connected to the Canal box...

      0
      1. brucine Posted messages 25296 Registration date   Status Member Last intervention   4 193 > fabi90
         

        Hello,

        I don't know, it depends on whether it's just a Canal+ decoder or if a potential Canal Satellite decoder allows it; if it doesn't appear in the proposed channels, then that's that, especially considering the commercial aspect. Prime Video is generally available for free only for Amazon Prime subscribers, and it doesn't specify on which devices and how many.

        0
  2. Panth33ra Posted messages 23253 Registration date   Status Member Last intervention   Ambassador 2 366
     

    Good evening,

    Who is your service provider and what TV do you have?

    0
    1. fabi90
       

      Philips TV and SFR operator

      0
  3. fabi90
     

    Hello Brucine

    My living room TV is on satellite but I also have the Canal box on it, so it should work, right?

    0
    1. quentin2121 Posted messages 9011 Registration date   Status Member Last intervention   1 313
       

      Hello,

      Yes, with the latest Canal Plus decoder, now we only receive Canal via satellite, no more aerial antenna, and of course also via the internet. You just need to plug in an Ethernet cable, or enable the Wi-Fi in the settings of the Canal Plus decoder!

      0