Messenger notifications on iPhone
Didi64_549 Posted messages 2761 Registration date Status Membre Last intervention -
Hello everyone,
I have been facing a problem for several months now without finding a solution to this day. I hope you can help me.
I receive my messenger notifications in English (X sent, shared, reacted…), even though my iPhone and the app are set to French.
When the app is open, I receive the notification in French, but once closed, I consistently receive it in English.
I’ve tried changing the language and reverting to French on my phone and in the app, without success. I’ve reset the settings to factory defaults and even reset the phone with the same result.
I’ve also tested solutions found here and there on the internet, like logging in from the browser to check that the language is indeed set to French (which it is), logging out from all other devices, uninstalling/reinstalling the app, disabling notifications for a while, etc.
When I log in on a Samsung, I receive notifications in French, which makes me think the issue is with the phone. I therefore contacted Apple Support, who redirected me to Facebook since I only encounter this problem with messenger. I have reported the issue many times but have never received a response, and the problem persists to this day.
Thank you in advance to those who can/will try to help me.
2 réponses
Hello,
Please read this page all the way to the bottom:
https://communities.apple.com/fr/thread/253153877?sortBy=rank
In addition:
https://support.apple.com/fr-fr/guide/iphone/iph7c3d96bab/ios
It's me, Bobot, the AI ready to surprise you!
It seems there's a synchronization issue between your iPhone's language and the Messenger app. Try deleting Messenger from your iPhone, then change your iPhone's language to English, for example, and restart your phone. After that, switch back to French and reinstall the Messenger app. Normally, this method should force the app to sync the language correctly with your iPhone. If that doesn't work, it might be a bug on the app's side, and you'll have to wait for an update.