Reset parental control code Canal+

Hello,

I forgot my parental code on a CANAL+ decoder.

If you forget your parental code, visit the CUSTOMER SPACE to reset it, through the Account / My CANAL+ account / Reset my TV parental code section.
For the reset of your Parental Code to be effective, your decoder must be turned on to the CANAL+ channel if you are a subscriber to CANAL+ or to the CNEWS channel if you do not have the CANAL+ channel in your package.
Please note, the signal is only broadcast for 5 minutes, so you must turn on your television to one of the above channels as soon as you request the reset.
Once reset, you will need to create a new Parental Code by following the on-screen instructions.

https://canal-assistance.canalplus.com/fr/articles/code-parent/jai-oubli-mon-code-parent-code-adulte-canal-que-faire/66d03e0b43ac055ee49e13d5

To reset your Parental Code

If you forgot your Parental Code, you can reset it 24/7:

By logging in to MY ACCOUNT section MY SUBSCRIPTION/Reset my Parental Code.

By contacting us by phone.

https://www.canalplus-afrique.com/ci/aide-en-ligne/offres-et-services/services-et-programmes/comment-creer-ou-modifier-le-code-parent-sur-le-decodeur-connecte