Reset parental control code Canal+

0022377019442 Posted messages 1 Status Member -  
MPMP10 Posted messages 47332 Registration date   Status Member Last intervention   -

Hello,

I lost my parental control code for Canal+ how do I reset it?


1 answer

  1. MPMP10 Posted messages 47332 Registration date   Status Member Last intervention   18 957
     

    Hello,

    I forgot my parental code on a CANAL+ decoder.

    If you forget your parental code, visit the CUSTOMER SPACE to reset it, through the Account / My CANAL+ account / Reset my TV parental code section.
    For the reset of your Parental Code to be effective, your decoder must be turned on to the CANAL+ channel if you are a subscriber to CANAL+ or to the CNEWS channel if you do not have the CANAL+ channel in your package.
    Please note, the signal is only broadcast for 5 minutes, so you must turn on your television to one of the above channels as soon as you request the reset.
    Once reset, you will need to create a new Parental Code by following the on-screen instructions.

    https://canal-assistance.canalplus.com/fr/articles/code-parent/jai-oubli-mon-code-parent-code-adulte-canal-que-faire/66d03e0b43ac055ee49e13d5

    To reset your Parental Code

    If you forgot your Parental Code, you can reset it 24/7:

    By logging in to MY ACCOUNT section MY SUBSCRIPTION/Reset my Parental Code.

    By contacting us by phone.

    https://www.canalplus-afrique.com/ci/aide-en-ligne/offres-et-services/services-et-programmes/comment-creer-ou-modifier-le-code-parent-sur-le-decodeur-connecte


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