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Caisse Law vision 10 hard disk full error

Malou13010 -  
brucine Posted messages 24980 Registration date   Status Member Last intervention   -

Hello,

I have an error on my Law Vision 10 cash register

error: Web service hard drive full

has anyone ever had this?

thank you

best regards


2 answers

  1.
    bazfile Posted messages 58513 Registration date   Status Moderator Last intervention   20 277
     

    Hello.

    This means that there is no longer enough free space on the SSD, you need to make some room.

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.

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    1. Malou13010
       

      Hello and thank you

      I just need to know how to delete the history without losing my cash register data in case of a tax audit.

      I will check

      thank you

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      1. bazfile Posted messages 58513 Registration date   Status Moderator Last intervention   20 277 > Malou13010
         

        Probably just connect an external hard drive or a USB stick to your cash register and transfer the history to it.

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      2. brucine Posted messages 24980 Registration date   Status Member Last intervention   4 180 > bazfile Posted messages 58513 Registration date   Status Moderator Last intervention  
         

        Hello,

        Not even sure, the manipulation could amount to modifying the content of the accounting and/or being able to import it elsewhere from this backup, which legally, if the software in question is fiscally certified, it must prohibit.

        I really don't see any other solution than to contact the reseller or the manufacturer.

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  2. jeannets Posted messages 28408 Registration date   Status Contributor Last intervention   Ambassadeur 6 607
     

    Hello,

    No, I have never had that and I don't have a case....

    But I am tempted to draw parallels with PCs... and from your message, it sounds like a hard drive issue... either full or with errors... which should be checked... The "disk" seems to be an SSD..?

    You either need to clear some content to make space... or consider replacing it with a new one...

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    1. Malou13010
       

      Hello and thank you

      Yes, the drive is an SSD. I will look into how to free up space without losing data in case of a tax audit

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