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Vinted : connection impossible

Tricie -  
MPMP10 Posted messages 46974 Registration date   Status Membre Last intervention   -

Hello,

I hope you can help me... I have written to Vinted support at least ten times and nothing has been resolved. When I try to log into Vinted, they ask for the verification code sent to my email address. However, there is a typo in my email address (which doesn't work). Therefore, I cannot delete my account (it is refused because there are 3 euros left in my wallet), nor can I view my messages, buy, sell, etc., nor create a new account...

Has anyone had this problem? How can I get out of it?
Thank you for your responses!


2 réponses

Réponse 1 / 2
MPMP10 Posted messages 46974 Registration date   Status Membre Last intervention   18 835
 

Hello,

You need to check with them, it's the only option.

As a general rule on this type of site, account recovery is impossible without a valid backup email address.

https://www.vinted.fr/help/104-je-ne-parviens-pas-a-me-connecter-a-mon-compte

https://www.vinted.fr/help/support_tickets/new?ch=help_center&faq_entry_id=104&related_only=false&allow_direct=1

legal@vinted.fr
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Réponse 2 / 2
Tricie
 

Thank you for replying to me... it's been two months that I've been struggling with this issue on Vinted... they are incompetent.
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MPMP10 Posted messages 46974 Registration date   Status Membre Last intervention   18 835
 

Hello,

You're welcome.

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