Internet outage since Thursday Ozone
brupala Posted messages 111945 Registration date Status Membre Last intervention -
Hello,
We have been on the internet since Thursday afternoon. The little box is flashing red. There's a problem with the antenna. It's very complicated as we need it for our work. We are in L'Isle Adam.
2 réponses
Hello
at a minimum, you should have indicated who your service provider is...
in any case, if it's an antenna issue, you'll need to wait for a repair from your internet provider...
just in case, you can always try completely unplugging your box, waiting a few seconds, and then plugging it back in.
if the problem persists, call your provider's customer service and request an intervention.
. Best regards,
Jordane
Hello,
in the title the operator, is apparently Ozone.
However, we are talking about an antenna when it would be a fiber connection and the little box is probably an ONT, but it could also be radio as that exists with Ozone.
In any case, make sure to check the connections and contact Ozone.
And there you go, here it is ....
But misery, the line spacing is such a pain!!