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Play store disappeared by mistake

lola -  
brucine Posted messages 24417 Registration date   Status Membre Last intervention   -

Hello

On my Android phone, I can no longer find the Play Store and I think I may have deleted it; to get it back, I need to reset it.

Thank you

2 réponses

Réponse 1 / 2
Pierr10 Posted messages 13777 Registration date   Status Modérateur Last intervention   5 812
 

Hello,

Have you checked in Settings > Apps that Google Play Store is missing from the list?

What is well conceived is clearly stated,
And the words to say it come easily.
(Boileau)
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lola
 

Hello

Yes, I checked the app on my mobile, Neva Start from Orange, and it has indeed disappeared from the Google Play Store.

Thank you

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brucine Posted messages 24417 Registration date   Status Membre Last intervention   4 105 > lola
 

Hello,

There are no conditions related to the operator, Family Link, or anything like that in the model that prohibit it?


If it has really disappeared, try reinstalling as follows:

https://www.nextpit.fr/telechargez-nouveau-google-play-store

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Réponse 2 / 2
brucine Posted messages 24417 Registration date   Status Membre Last intervention   4 105
 

Hello,

I highly doubt that we can remove anything other than its shortcut on the home screen; it’s an integrated Android application (except on certain Huawei models due to the embargo) that cannot be uninstalled.

Aside from the exception I mentioned, it should still be available in the app store.
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lola
 

Hello

The Google Play Store app is no longer there, and I've searched everywhere for it, but I still have the Google Play Services.

Thank you

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brucine Posted messages 24417 Registration date   Status Membre Last intervention   4 105 > lola
 

As I asked if applicable, what phone and Android version.

You made me doubt, I checked on mine, it is totally impossible in Settings-Apps-Management to delete it, I can only disable it, which is reversible; the icon then appears in the app drawer at Play Store.

On the famous Google embargo phones, it is not present by default and you have to go through a third-party app store, I took the first article I found to illustrate the phenomenon.

https://www.hsc.fr/est-il-possible-d-installer-google-play-store-sur-un-smartphone-huawei/

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lola > brucine Posted messages 24417 Registration date   Status Membre Last intervention  
 

I have the Android 9 Neva Start from Orange.

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brucine Posted messages 24417 Registration date   Status Membre Last intervention   4 105 > lola
 

I don't think that the Play Store is no longer compatible with Google Play (I actually logged in with an old Android 8 device not too long ago).

Maybe it's not Google Play that was accidentally deleted but the Google account?

https://assistance.sosh.fr/univers-mobile/configurer/orange-neva-play/desactiver_votre_compte_google_pour_envoi_en_sav?couleur=sosh

Otherwise, I don't know.

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