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Connectivity Asus M1502QA and Asus Zenscreen MB166C

Benjiiii -  
flo88 Posted messages 28486 Registration date   Status Contributor Last intervention   -

Hello everyone

I bought an ASUS M1502QA and an Asus Zenscreen MB166C for Christmas to have a second screen. The problem is that when I connect the screen via the USB C cable, I get this error message on the screen: "This monitor supports video by 'DP Alt Mode', please check with your NB/PC manufacturers if their USB C part has DP signal output."

From what I understand, my PC might not have "DisplayPort." Is there an adapter or something that can make the screen work with my PC?

Thank you in advance

Have a nice day

2 answers

  1.
    flo88 Posted messages 28486 Registration date   Status Contributor Last intervention   Ambassadeur 5 168
     

    Hello

    You will find it everywhere on sales websites, for example without looking too hard:

    https://www.amazon.fr/Silkland-DisplayPort-32-4Gbps-Thunderbolt-MacBook/dp/B09M38CXZ3/ref=asc_df_B09M38CXZ3?mcid=8bdcf5a44d5e38f9a33de65b062ef836&tag=googshopfr-21&linkCode=df0&hvadid=701524549429&hvpos=&hvnetw=g&hvrand=9159066843344490369&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=9055642&hvtargid=pla-1628344201169&psc=1&gad_source=1

    You might also be able to connect it via HDMI; it's surprising not to have at least one HDMI port on laptops.

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    1. Benjiiiii
       

      Thank you for your response

      For the HDMI, the problem is that the screen only has a USB-C input, which provides both power to the screen and the video signal

      I tried using an HDMI and an adapter that I have at home (USB-C on the screen and USB-C and HDMI on the PC) and it didn't work

      In the link, is the cable a USB-C -> USB-C?

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  2. flo88 Posted messages 28486 Registration date   Status Contributor Last intervention   Ambassadeur 5 168
     

    Okay, I hadn't looked at the screen's specifications, which isn't really a screen anyway... it can only work with USB-C Thunderbolt, and on the PC side, it requires a port that is compatible with both charging and video.

    So have the screen exchanged for one with a connection compatible with your laptop because that's clearly not the case.

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