View original (French)

EZVIZ CS LC3 Outdoor Camera

Mg1967 Posted messages 3 Registration date   Status Membre Last intervention   -  
Mg1967 Posted messages 3 Registration date   Status Membre Last intervention   -

Hello

The projector of my LC3 camera is always on.

I have set the low light settings, and I haven't activated night mode.

I have enabled motion detection.

The firmware is updated automatically.

I don't know what else to do to make it turn off and only turn on when there is movement.

Thank you for your help.

5 réponses

Réponse 1 / 5
NonoM45 Posted messages 1007 Registration date   Status Membre Last intervention   5
 

Hello,

Have you tried contacting EZVIZ from the app?

Top left -> Live Chat

A+
0
Réponse 2 / 5
Mg1967 Posted messages 3 Registration date   Status Membre Last intervention  
 

Thank you for your feedback

Yes, they told me to do everything I described

But it still doesn't work
0
NonoM45 Posted messages 1007 Registration date   Status Membre Last intervention   5
 

Hi again,

If it's still under warranty then return it to customer service ;-)

0
Réponse 3 / 5
baladur13 Posted messages 47543 Registration date   Status Modérateur Last intervention   14 371
 

Hello,

Unless I'm mistaken, with the EZVIZ app we have the option to turn the light on or off...

You might have just turned the light on, haven't you?

Very difficult to catch a black cat in a dark room.
Especially when it's not there...
0
Réponse 4 / 5
Redbart Posted messages 21497 Registration date   Status Membre Last intervention   3 379
 

Hello

You probably activated the scheduled lighting

From what I see, everything is controlled through the smartphone app.
0
Réponse 5 / 5
Mg1967 Posted messages 3 Registration date   Status Membre Last intervention  
 

Good evening

Thank you for your response

Yes, indeed. I turned the projector light off

But it still stays on standby
0