Ecran bleu

Ben-0 Messages postés 3 Statut Membre -  
Ben-0 Messages postés 3 Statut Membre -

Bonjour, j'ai acheté un PC Megaport il y a un an et j'ai très souvent des écrans bleus avec divers messages d'erreur. J'ai essayé de déterminer si cela venait d'un composant spécifique, mais je n'ai rien trouvé. Je compte donc refaire un PC et j'aimerais savoir si vous me conseillez de repartir de zéro ou de juste changer quelques composants de ce PC ?

 

3 réponses

  1. fabul Messages postés 42183 Date d'inscription   Statut Modérateur Dernière intervention   6 070
     

    Bonsoir,

    Analyser avec WhoCrashed Free Home Edition

    https://www.resplendence.com/downloads

    Si vous pouvez copier/coller un log, on trouverait peut être le driver responsable, si c'est un driver.

    Si multiple crashs différents vérifier la ram avec Memtest86 Free USB

    https://www.memtest86.com/download.htm

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    1. Ben-0 Messages postés 3 Statut Membre
       

      Crash Dump Analysis
      --------------------------------------------------------------------------------

      Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps. 

      Crash dump directories: 
      C:\WINDOWS
      C:\WINDOWS\Minidump

      On Sat 02/11/2024 23:37:25 your computer crashed or a problem was reported

      Crash dump file:  C:\WINDOWS\Minidump\110324-14640-01.dmp (Minidump)  
      Bugcheck code:  0xA(0xFFFFFFFFFFFFFFC1, 0xFF, 0x0, 0xFFFFF801C06716B8) 
      Bugcheck name: IRQL_NOT_LESS_OR_EQUAL 
      Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. 
      Analysis: This is a typical software problem. Most likely this is caused by a bug in a driver. 
       
        


      On Sat 02/11/2024 21:43:54 your computer crashed or a problem was reported

      Crash dump file:  C:\WINDOWS\Minidump\110224-15453-01.dmp (Minidump)  
      Bugcheck code:  0xA(0x1F8, 0xFF, 0x0, 0xFFFFF804D657E3FD) 
      Bugcheck name: IRQL_NOT_LESS_OR_EQUAL 
      Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. 
      Analysis: This is a typical software problem. Most likely this is caused by a bug in a driver. 
       
        


      On Sat 02/11/2024 20:04:23 your computer crashed or a problem was reported

      Crash dump file:  C:\WINDOWS\Minidump\110224-16203-01.dmp (Minidump)  
      Bugcheck code:  0xA(0x0, 0x2, 0x1, 0xFFFFF804E863693A) 
      Bugcheck name: IRQL_NOT_LESS_OR_EQUAL 
      Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. 
      Analysis: This is a typical software problem. Most likely this is caused by a bug in a driver. 
       
        


      On Fri 01/11/2024 23:25:23 your computer crashed or a problem was reported

      Crash dump file:  C:\WINDOWS\Minidump\110124-14296-01.dmp (Minidump)  
      Bugcheck code:  0xA(0x188, 0xFF, 0x20, 0xFFFFF801E9C8A199) 
      Bugcheck name: IRQL_NOT_LESS_OR_EQUAL 
      Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. 
      Analysis: This is a typical software problem. Most likely this is caused by a bug in a driver. 
       
        


      On Fri 01/11/2024 22:44:43 your computer crashed or a problem was reported

      Crash dump file:  C:\WINDOWS\Minidump\110124-16578-01.dmp (Minidump)  
      Bugcheck code:  0xA(0x298, 0xFF, 0x0, 0xFFFFF803E048C824) 
      Bugcheck name: IRQL_NOT_LESS_OR_EQUAL 
      Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug. 
      Analysis: This is a typical software problem. Most likely this is caused by a bug in a driver. 
       
        


      --------------------------------------------------------------------------------
      Conclusion
      --------------------------------------------------------------------------------

      5 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you. 


      Le résumé des crashs.

      J'ai essayé pour memtest mais ca ne boot jamais la clé usb même après avoir mit a jour le bio.

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  2. dany311 Messages postés 13350 Date d'inscription   Statut Contributeur Dernière intervention   2 132
     

    Bonjour

    si vous avez acheté à un vendeur Français ( ou Européen ) vous avez une garantie de 2 ans

    donc voir avec le vendeur


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  3. Ben-0 Messages postés 3 Statut Membre
     

    Oui j'y ai pensé mais le problème est que quand j'ai acheté le pc j'ai du changer la carte wifi car l'ancienne brider ma connexion. Donc je pense que la garantie saute dans ce cas non ? 

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