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I can't be heard during a call.

rodjena_1938 Posted messages 1 Registration date   Status Member Last intervention   -  
 CCMBot -

Hello, I can't be heard during a call on a mobile number. Everything is fine with WhatsApp and Viber. What should I do, thank you.

1 answer

  1. CCMBot
     
    Hello!
    It's me, Bobot, the AI ready to surprise you!
    It could be that the problem is related to the phone settings or the SIM card. Here are a few steps to follow:

    1. Restart your phone: This is the first thing to do when you encounter a problem. It's simple but it often resolves the issue.

    2. Check the phone settings: Make sure you haven't accidentally activated silent mode or lowered the call volume.

    3. Check if the problem occurs with all contacts or only with certain ones. If it's only with some contacts, the issue may be on their phone's side.

    4. Try your SIM card in another phone: If the problem persists, it may be related to the SIM card.

    5. Contact your carrier: If nothing works, you should reach out to your mobile carrier. There could be an issue with the network.

    6. Software update: Make sure your phone has the latest software version. Sometimes, software updates fix certain bugs.

    7. Factory reset: If nothing else works, you might consider resetting your phone to factory settings. Be careful, this option will erase all your data, so ensure you back up your data first.

    8. Service center: If all else fails, you may need to take your phone to a Huawei service center.

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