Windows 10 Installation Issues (Windows Boot Manager)
Winux -
Hello,
About 2-3 months ago, my father bought a used Acer Aspire ES15 (ES1-520-31KS) for €99.99. It originally came with an AMD Dual-Core Processor E1-2500 (1.4 GHz), an AMD Radeon HD 8240 with 512 MB of shared system memory, 2GB of DDR3L RAM (1 stick), and a 500GB HDD. Upon first boot, we quickly realized it was running very slowly and we couldn't even use it to open Libre Office or watch a movie. So we bought 2 sticks of 8GB DDR3L RAM (16GB in total) but when it was time to change it, he accidentally dropped the internal HDD. Unsurprisingly, it no longer worked. We took the opportunity to buy a 1TB SSD and install it. (SSD model: KingSpec 1TB, 2.5" with SATAIII, purchased from Amazon) Since the SSD had obviously never been used, it contained no OS. I then created a bootable USB with Windows 10. I had to try several times because it was not detected by the computer; I don’t know why. I therefore formatted a 16GB USB drive in NTFS with the installation program to install it on the laptop. The problem is that at startup, it offers me 3 choices: Windows 10 Setup x64 bit, Windows 10 Setup x32 bit, or Windows Memory Diagnostic. When I try to install one of the two Windows 10, I encounter an error:
Status: 0xc0000001
Info: A required device isn’t connected or can’t be accessed.
(Image attached)
I have checked the connection with the SSD and the cable that is directly connected to the motherboard (image attached).
If someone could help me, that would be really great because I really have no idea. Thanks in advance,
Gabin VUCKO
4 réponses
good evening
ssD kingspec====> poor quality Chinese product
your RAM: what brand, if it's very cheap, same as above
I'm also doubtful that the motherboard supports 16 GB of RAM given the ancient processor (in my opinion, 4 GB max maybe 8, and that's pushing it)
Good evening,
Were you able to boot from the USB drive using the Boot Menu or did you go through the BIOS?
Use the Boot Menu as much as possible.
Then the official ISO file from Microsoft
Use the tool to download the Windows 10 ISO file (For another PC) to create a USB drive (at least 8GB) to update, repair, or reinstall Windows.
https://www.microsoft.com/fr-fr/software-download/windows10/
When you have the Windows ISO file that can be downloaded from the tool, you can create a USB drive with Rufus.
https://rufus.ie/fr/
If the PC is old, you need to create the USB drive in MBR mode.
If it is recent (Windows 8 or above) in GPT mode for EFI.
Boot from it using the PC's Boot Menu key.
You can search on Google "[Brand Model] Boot Menu Key".
Choose "Custom Installation" (Not upgrade).
Delete all system partitions and create a new one.
Hello,
Sorry for my late reply, I was quite busy this week. But thank you for your answers.
First of all, my USB drive boots automatically. I can do it directly through the boot menu but there's no need because every time I start up with the USB plugged in, it does so by itself. I didn’t use Rufus but rather the Windows 10 installation software; instead of creating an ISO file, I directly chose "create a bootable USB drive." If necessary, I will try using Rufus and the Windows 10 ISO file. In the BIOS, I can see that it correctly shows HDD Model Name: P3-1To and it detects the 16GB of RAM.
I will try to create my boot USB again with the instructions you provided, and I will keep you updated on my progress. Thanks again for your answers.
Hello,
100€ for this is a rip-off, and there's no point in investing money in something so outdated; Windows 10 is way too heavy for this kind of processor. It's a headache for daily use, it's just fine for experimenting with Linux OS and programs when you have free time, and not for wasting time on office work and all your accounting on it.