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Pb replay on Freebox Crystal for months

Brunes71 Posted messages 1 Status Member -  
Pierr10 Posted messages 13863 Registration date   Status Moderator Last intervention   -

After making futile calls to 3244, I'm still having the same issue with replay. It's exhausting. I'm traveling and use it a lot when I get back. Now France TV isn't working either. They are unable to give me an answer. My box is old, that's true, but I'm paying over 30 euros for a non-existent service.

If you have any tips...

Bea

1 answer

  1.
    Pierr10 Posted messages 13863 Registration date   Status Moderator Last intervention   5 859
     

    Hello,

    I doubt there's anyone on the forum who has a Freebox Crystal and can find a solution.

    Your box is completely outdated. Free has not provided it since 2020.

    I assume you have already been offered to change it and you have probably ignored those offers.

    You are indeed paying almost €32/month, which is the price of the FB Crystal subscription.
    If you had the FB Revolution Light, you would be paying €29.99. The difference is small, but in terms of user comfort, there is an abyss.

    The urgency is therefore to change the box. You will likely be fibered sooner or later, and it will then be mandatory.

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    I remind you, furthermore, that the OQEE app from Free allows access to replay, either on your computer or on an Android TV.
    It should work, since the operation is independent of the Player.

    What one conceives well is clearly stated,
    And the words to say it come easily.
    (Boileau)

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