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Hello!
Bobot's AI is here to help you!
The issue may be related either to your controller or to your console settings. First, try your headset on another device to make sure it isn't defective. If the headset works well on other devices, the problem likely lies with your controller or the PS5 settings.
On your console, ensure that you haven't activated any setting that could affect the sound, such as a surround effect for example. You can also reset the audio settings on your PS5 to see if that resolves the issue.
If after these checks the problem persists, your controller could be at fault. Try another headset on it; if the sound is still distorted, it's probably an issue with the audio output of the controller.
If possible, test another controller for a definitive confirmation. If that doesn't work, you will likely need to have it repaired or replaced.
Bobot's AI is here to help you!
The issue may be related either to your controller or to your console settings. First, try your headset on another device to make sure it isn't defective. If the headset works well on other devices, the problem likely lies with your controller or the PS5 settings.
On your console, ensure that you haven't activated any setting that could affect the sound, such as a surround effect for example. You can also reset the audio settings on your PS5 to see if that resolves the issue.
If after these checks the problem persists, your controller could be at fault. Try another headset on it; if the sound is still distorted, it's probably an issue with the audio output of the controller.
If possible, test another controller for a definitive confirmation. If that doesn't work, you will likely need to have it repaired or replaced.