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GIGASET C47H is not ringing anymore

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beuzec29120 -  
Hello,

I own 6 SIEMENS GIGASET C47H phones, as well as the base that goes with them.

They have always worked well. But for 2 days now it’s no longer the case. I have tried every possible maneuver described in the manual, but the same issue persists.

I can make CALLS but cannot RECEIVE them because none of the phones or the base ring (base has answering machine).

Please help me.

Best regards and kind regards

4 answers

  1.  baladur13 Moderator

    Hello,

    C47H is the reference for the handset, which one is for the base? C470 or C475?

    First, I invite you to reset your box. To do this, cut the power supply to the box, wait one minute, then put the box back into service.

    It is very difficult to catch a black cat in a dark room.
    Especially when it is not there...

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    1. Beuzec

      Good evening

      the base is a C475

      I did what you suggested, disconnected the base and ………

      nothing changed, it still doesn’t sound right

      you told me initially

      so now I’m waiting for the second step

      thanks again

      best regards

      Sincerely

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      1. baladur13 Moderator

        I didn’t tell you to unplug the base...

        It’s the box (Livebox) that you need to unplug.

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    2. Beuzec

      Thank you, I’ll do that starting this morning

      thanks again

      best regards

      cordially

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      1. Beuzec

        Good evening

        Thank you, thank you again, thank you

        it's back to working

        You are a CHEF

        HAVE A GOOD EVENING

        And again, thank you

        Sincerely

        Best regards

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