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Cannot reinstall macOS on my MacBook Pro

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Juju -  
 Juju -

Hello,

After my Mac fell, I can no longer start it. At startup, I see a white screen with a folder logo displayed.

I therefore tried to reinstall macOS with a bootable USB drive, but I get the following message when I start it: Failed to open the macOS installer. The path /System/Installation/Packages/OSInstall.mpkg seems to be missing or corrupted.

If anyone has a solution, I’m all ears; I've been struggling with this for a week now.

2 answers

  1.
    MPMP10 Posted messages 47280 Registration date   Status Member Last intervention   18 936
     

    Hello,

    It's a safe bet that the hard drive is dead after a fall. It would be best to have it checked by an Apple certified technician.

    https://support.apple.com/fr-fr/HT204904

    https://support.apple.com/fr-fr/guide/mac-help/mchlp1599/mac

    https://www.commentcamarche.net/informatique/macos/1065-reinstaller-macos/

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    1. Juju
       

      Hello, thank you for your response.

      Can we replace the hard drive ourselves? It's a mid-2010 MacBook Pro, so I have access to the hard drive.

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    2. MPMP10 Posted messages 47280 Registration date   Status Member Last intervention   18 936 > Juju
       

      Hello,

      It mainly depends on the skills; disassembling a Mac can prove to be quite tricky.

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    3. quentin2121 Posted messages 9063 Registration date   Status Member Last intervention   1 312 > MPMP10 Posted messages 47280 Registration date   Status Member Last intervention  
       

      Are the accessories at Mac not available?

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    4. MPMP10 Posted messages 47280 Registration date   Status Member Last intervention   18 936 > quentin2121 Posted messages 9063 Registration date   Status Member Last intervention  
       

      Hello,

      I have a neighbor who fixed his Mac by himself!

      In my first reply, "It would be better to have it checked out by an Apple certified technician."...

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    5. Juju > MPMP10 Posted messages 47280 Registration date   Status Member Last intervention  
       

      I have a spare blank SSD, can I install it in the Mac and reinstall the OS on it via internet recovery, or will I encounter the same error message?

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  2. Juju
     

    Hello, after a week of hassle and testing, I finally found the solution.

    I created a bootable USB drive of macOS High Sierra from a virtual MAC machine and the installation went smoothly without any error messages afterwards.

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