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Remote control stuck

Faty -  
 Faty -

I bought a TCL TV and when I press the +/- button on the remote to change the channel, it's as if I'm pressing the "source" button, meaning the TV switches to HDMI1 then 2 if I continue. I've tried using the button on the TV but the same problem occurs. I don't know where this is coming from, but it's very annoying.

I contacted the seller who doesn't know either and is supposed to get back to me, so in the meantime, if anyone has had this problem before.
Thank you.


2 answers

  1.
    dany311 Posted messages 13374 Registration date   Status Contributor Last intervention   2 131
     

    Hello

    you might want to read the user manual carefully

    if you don't have it; check the manufacturer's website

    see here

    https://www.tcl.com/fr/fr/support-tv

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  2. Faty
     

    Thank you, Dany, but I can't find answers to my question.

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