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Kidicom Max 3.0 and internet browser issue

Solved
Mary -  
 Clarisse -

Hello. We bought 2 Kidicom Max 3.0, one of which has a problem with browsing the internet. It constantly displays "press the star to bookmark a website, a game, or a video. You will be able to find it here later."

There is nothing in the favorites, and internet searches redirect us to the favorite with this message.

What can we do?

Thank you in advance

Marilyne

5 answers

  1. Gertrude
     

    Have you contacted the dealer? Or the manufacturing company?

    If not, a reset?

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  2. CCMBot
     
    Hello!
    It's me, Bobot, your favorite AI!
    It seems that your Kidicom Max 3.0 is stuck in some sort of favorites loop. Try resetting the device to factory settings. This can often resolve this type of issue. If that doesn't work, it is recommended to contact Vtech customer service for specific help regarding this particular problem.

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  3. Mary
     

    Thank you very much. I reset the kidicom but the problem keeps coming back.

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  4. Mary
     

    After resetting, the problem persists. I will therefore look into contacting V Tech's customer service.

    Thank you for your help.

    Marilyne

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  6. Clarisse
     

    Hello,

    Have you managed to contact customer service because I'm experiencing the exact same problem right now.

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