Audio delay Xbox Series X and soundbar

fox56 Posted messages 233 Registration date   Status Membre Last intervention   -  
fox56 Posted messages 233 Registration date   Status Membre Last intervention   -

Hello,

I am reaching out to you today to share my problem with audio lag on my Xbox Series X. When I set the sound to Dolby Atmos on the console, there is a slight delay between the image and my soundbar. I’ve tried several settings, but the problem still persists. What can I do to resolve this issue?

Thank you

4 réponses

baladur13 Posted messages 47547 Registration date   Status Modérateur Last intervention   14 372
 

In the TV menu:

Menu > Settings > All settings > Sound > Expert settings

Look for Digital audio output delay

With the Digital audio output delay option, you can adjust the audio-video sync.

This adjustment is only possible if you are using the HDMI or SPDIF audio output.

Edit there is also

Dolby Atmos
Set to Enabled if the audio device connected via the HDMI (eARC) port supports Dolby Atmos. When the option is set to Enabled, the Dolby Digital+ with Atmos stream sent by the external device can be received. If you change the setting while the input source is set to HDMI, the screen may flicker. If this function is enabled, set Digital audio output format to Auto..
If you are using the TV with the built-in speakers, the virtual surround sound effect of Dolby Atmos can be enabled or disabled. If the TV has been installed in portrait mode using separate accessories, the virtual surround sound effect through the TV's speakers does not work.


Very difficult to catch a black cat in a dark room.
Especially when it's not there...

1
Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

Simple question: If you disable the soundbar and only use the TV's speakers, what result do you get?


0
fox56 Posted messages 233 Registration date   Status Membre Last intervention   15
 

Hello,

I tried without the soundbar and the result is the same, I tried without Dolby Atmos with and without the soundbar and the lag disappeared. I think the problem comes from Dolby Atmos.

0
Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention   2 346
 

I guess you use your TV for viewing. Does it have Dolby?

0
fox56 Posted messages 233 Registration date   Status Membre Last intervention   15 > Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention  
 

Yes, it's a TV equipped with Dolby Atmos and I use it well for viewing. When I watch a movie in Dolby Atmos, for example, I don't have this kind of problem. So I don't see where the issue could come from.

0
baladur13 Posted messages 47547 Registration date   Status Modérateur Last intervention   14 372
 

Hello,

How does your soundbar receive sound from the Xbox? Through the television, I suppose.

The Xbox is connected to the TV via HDMI and the soundbar to the TV, but how?

What are the references (Brand and model) of the TV and the soundbar?

There are certainly settings available for this delay in the menus of the TV and/or the soundbar (if these devices are compatible with Dolby Atmos).


It's very difficult to catch a black cat in a dark room.
Especially when it's not there...

0
fox56 Posted messages 233 Registration date   Status Membre Last intervention   15
 

Hello,

The model of my soundbar is Samsung Q800B and my TV is Samsung QN90B. The soundbar and the Xbox are both connected to the TV, the Xbox via HDMI Gaming and the soundbar via HDMI eARC.

0
Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention   2 346 > fox56 Posted messages 233 Registration date   Status Membre Last intervention  
 

Have you disabled the Dolby system on your soundbar? I feel like the two systems don't get along well.

0
fox56 Posted messages 233 Registration date   Status Membre Last intervention   15 > Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention  
 

I can't disable the Dolby system on my soundbar; I can only disable Dolby Atmos on my TV.

0