USB drive not recognized by PC
fabul Posted messages 42099 Registration date Status Modérateur Last intervention -
Hello, my USB key is not recognized by my laptop. After checking that the USB ports are not damaged, I have to face the fact that my key is no longer recognized. I have all my work, thousands of folders in it. I don’t know what to do. Thank you for your solutions.
Jean
5 réponses
Hello,
a failure of any component can always happen, and when it comes to data storage, it's essential to make backups. In principle, a USB stick is already a backup, but you need to have it in duplicate.
Eventually, you can try the USB stick on a Linux system; they are often more flexible in reading this type of media.
And there you go, voilà ....
But goodness, those line spaces are so annoying!!
Hello,
The firmware is probably dead. Or it’s more likely that the firmware is dead.
There may be a chance to restore the firmware, but for the data, it’s less obvious. Let’s start with the beginning of a possible solution.
Tell me more about your USB key (Brand, Model, Size) * If applicable
And create a report (With the key connected) using ChipGenius.
Right-click in the ChipGenius window, then left-click on "Ok," and then use Ctrl + V to paste the text in your next response here.
Note: It may be perceived as a virus when it is not one at all.
Disable your antivirus real-time protection while carrying out this operation, or add the files to exceptions.
ChipGenius: https://www.cjoint.com/c/LIepeZzEuZs
Hello fabul, I'm going to try, even though it's like Chinese to me. The key was given to me for my birthday by someone who has little means (he bought this key (1TB) on Ali Express). Yes, I know, big mistake, but he meant well. I have absolutely no technical data on the key.
I asked this person where he bought it, and he gave me the link. (Since then, I have lost hope, grrr) High-speed metal USB flash drive, USB 3.0, flash disk, USB key, 1 TB.
Presentation
Report this item
Feature one:
High-speed USB 3.0 ports, hot-swappable.
No physical drive is required.
All current computer systems are supported.
Excellent USB keys in good condition.
Store your photos, videos, and songs, as well as any type of data.
Supports Windows 7/8/10, Windows Vista, Windows 2000, Mac OS X, Linux.
Specification:
Capacity: 512 GB, 1 TB, 2 TB
Application scope: mobile phone/computer/camera/drone/browser
Interface: no driver needed, plug and play, hot-swappable
Boot: USB ZIP/HDD boot support enabled.
Data retention: data is retained for at least 10 years
Durability: 1,000,000 times rewritable
Power supply: USB bus powered (4.5V ~ 5.5V)
Working current: Operating temperature: 0 °C ~ 60 °C
Storage temperature: -20 °C ~ 85 °C
Packaging list
1. X USB key
It seems obvious to me that it's a fake, but I'm not sure.
So most of the data has been copied in vain, the actual memory may be between 8 and 32GB.
The ChipGenius software would tell us more. (The download link I provided)
It looks like this when you start it
So you can either take a screenshot, or copy and paste the text by right-clicking > ("Ok") > Ctrl+V
We may find out the brand of the controller, the model of the controller, and maybe also the actual size of the memory chip.
From there, we could find software to reprogram the firmware.
Then an important thing to know, if we do a LLF while reprogramming the firmware, everything is erased 100%
Some programs allow reprogramming the firmware without a Low Level Format, then we could search with Photorec or Recuva for the data that might be there if the drive works again, but maybe only partially, due to fake capacity.
For the size
Flash ID code: 89D3AC32C204 - Intel - 1CE/Single Channel [QLC] -> Total Capacity = 1GB
This is a drive that seems to only have 1GB of actual memory chip.
So even if you were lucky, you wouldn't be able to recover more than 1GB of data; however, the drive may possibly be repaired.
Controller Vendor: FirstChip
The FirstChip tools can be found archived here https://www.usbdev.ru/files/firstchip/
The Controller Part-Number: chipYC2019
I don’t know exactly which tool corresponds to it
Maybe the last one at the bottom of the list here could detect it?
FirstChip FC1178/FC1179 MpTools V1.0.5.2 (2022-06-01)
https://www.usbdev.ru/files/firstchip/fc1179mptools/
You should check, but don’t flash it right away.
You need to see in "Setting" if there's a way to repair it without LLF (Low Level Format)
I cannot guarantee that you will recover any data; I don't know this tool by heart.
Start by launching FCMpTools
With the default setting
By changing it from Chinese to English
Click on Setting then do not enter a password
You will see the window where you can choose something other than Low Scan, High Scan I’m not sure what it does; I think that's what we want if we don’t want to erase everything.
To know better, it would be good to find instructions
After that, you click OK to close the window and click on Start in the main window.
(If it is detected)
If after a successful flash it appears in the explorer, you will be able to scan it with Photorec or Recuva for data.
Good luck.
@+
It detects her, that's already a good sign, but it doesn't recognize the memory chip.
You can try the older tools on the same page, slowly working your way up from the bottom to the top.
https://www.usbdev.ru/files/firstchip/fc1179mptools/
Written in red, it is a memory recognition error; if it were OK, it would be a different color, like black, and green could be after successful reprogramming.
This is because the program must contain data to recognize the memory chip, not just the controller.
And sometimes, as the chips are no longer used in production, they can replace the data of the old chips with data about the new ones.
So there is at least one tool somewhere that detects the controller and the memory chip, recognizes it, and knows what to do with it; in older versions of the tools, normally, sometimes you have to try a bunch of them, and sometimes I take notes just in case I have to reprogram keys for which only an old program works.
It is indeed the brand FirstChip https://www.usbdev.ru/files/firstchip/
But I don't think it's very old; in the name of the FirstChip brand controller, model chipYC2019, there is 2019, so we can assume it is a model produced in 2019, (Although I might be mistaken) the chipYC2019 controller is not very well known to me,
The more well-known or common models from FirstChip are FC1178 and FC1179
And in my opinion, your controller should be reprogrammable (compatible) with one of the FirstChip programs released since 2019.
If you look on the main page of the FirstChip archives, a year is mentioned. The other link was for the MpTool (2022), but higher up you have the main page that I am giving you again for informational purposes mainly.
If you are spending too much time testing too many programs for 1GB, and it might be in vain, I cannot guarantee anything, you might as well throw it away.
There are programs of this type for several brands of USB key controllers; FirstChip is just one example, there are Alcor, ChipsBank, InnoStor, etc.
The programs and controllers of these brands are not inter-compatible; you need the program that is specifically made for the brand and the controller present in the key.
The only fairly complete series of archives for these programs that I know of is the linked site.
hi jpk36
here's what I do first
right-click on the Windows logo => Device Manager => in Universal Serial Bus controllers => I leave only the USB Root Hubs
if needed, I force the PC to shut down and restart it
then I plug in a USB mouse, a USB keyboard from a desktop PC => I restart the PC
then I finish with a USB flash drive and USB HDD
catch you later
Hello, thanks for the reply. I've already done that. But nothing... Windows has no access. Yet when I check the properties of the USB drive, it shows as full.
hi
your window is too big, you need to reduce the white areas so that the window is smaller (3840 x 1374 px ???)
on a 22-inch screen, it's illegible
it doesn't appear => if it's the same on other PCs => there are strong indications that it is faulty
see you
The device USBSTOR\Disk&Ven_NAND&Prod_USB2DISK&Rev_0.00\6&38ba282f&0 was not migrated due to a partial or ambiguous match.
Last device instance ID: USBSTOR\Disk&Ven_Flash&Prod_USB_Disk&Rev_6.80\37270017A44AFA5427649&0
Class GUID: {4d36e967-e325-11ce-bfc1-08002be10318}
Location path:
Migration rank: 0xF000FC000000F130
Present: false
Status: 0xC0000719
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Hello, thank you for your reply. Unfortunately, I don't have a Linux system and I don't know anyone in my circle who has one. But thank you.
Can you start with a live USB .... does the PC read other USB drives that are not having the issue?
Thank you, I will try this approach and I'll come back to keep you informed. Thank you.