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Antivirus scan failed.

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alice1414 Posted messages 35 Registration date   Status Member Last intervention   -  
bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   -

Hello,

I can't download my documents anymore, no matter what browser I use, Chrome, Edge, etc...

I haven't changed my antivirus and I deactivated McAfee a while ago and it was working well.

Does anyone have a solution?

Thank you

Best regards

2 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Hello.

    You need to modify a registry key see:

    Error_8211_Antivirus_Scan_Failure.

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.

    2
  2. alice1414 Posted messages 35 Registration date   Status Member Last intervention  
     

    Thank you! Problem solved!

    0
    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
       

      You're welcome.

      See you on CCM.

      0