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Y13 sound card driver

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FrancoisG1450 Posted messages 10 Status Member -  
kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   -

Hello,

I followed the procedure you indicated for the drivers of my Unowhy Y13 whose sound card does not work under Windows 10 version 22H2. Some drivers are now updated thanks to you.

Here are the details of the drivers that are not working:

INTELAUDIO\DSP_VEN_8086&DEV_0222&SUBSYS_00000022&REV_0001\4&24FF68E&0&0800

ACPI\VEN_INT&DEV_33D5
ACPI\INT33D5
*INT33D5
 

Thank you for your help
François


 

14 answers

  1.
    kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     

    Hello,

    Download and install --> 7Zip 64 bit

    Download this driver --> Intel(R) Audio

    Right-click on the driver --> tch0880400b.exe
    Select --> 7Zip
    Choose --> extract to "tch0880400b\"

    Go to Device Manager
    Right-click on the multimedia audio controller device
    Update driver
    Browse my computer for drivers
    Browse
    Go to the unzipped driver folder --> tch0880400b
    Select the folder --> Drivers
    OK, next
    Restart.

    12
  2. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     

    Driver for unknown device --> ACPI\ESSX8326
    Driver for unknown device --> ACPI\FTE3600

    Unzip the 2 drivers and install them manually
    Device Manager
    Right-click on the device
    Update driver
    Browse my computer for drivers
    Browse
    Select the folder of the unzipped driver corresponding to the device
    OK, next
    Restart.

    3
  3. FrancoisG1450 Posted messages 10 Status Member 3
     

    Thank you Kaneagle, it works, the speaker is talking! It's almost magical. Thanks also @ panth33ra

    Do you have access to a database of drivers based on the "hardware identification number"?

    Once again, well done
    François

    2
    1. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
       

      For drivers, it is generally found on the manufacturer's website of the PC or motherboard.

      For certain models for which drivers cannot be found, such as the Unowhy Y13, searching online using the identification number.

      Ex: Microsoft site -->  https://www.catalog.update.microsoft.com/Thanks.aspx?id=140

      0
  4. FrancoisG1450 Posted messages 10 Status Member 3
     

    Thank you Kaneagle, it's working now
    François

    1
  7. FrancoisG1450 Posted messages 10 Status Member 3
     

    Hello,

    thank you for the quick response. It works for the second device but not for INTELAUDIO\DSP_VEN_8086&DEV_0222&SUBSYS_00000022&REV_0001\4&24FF68E&0&0800

    thank you in advance
    François

    0
  8. FrancoisG1450 Posted messages 10 Status Member 3
     

    I always get this message: Thank you

    Thank you in advance
    François

    0
    1. Panth33ra Posted messages 23133 Registration date   Status Member Last intervention   2 364
       

      Hello,

      Do you have an audio device that is not working or is missing?

      0
  9. FrancoisG1450 Posted messages 10 Status Member 3
     

    Hello,

    No, it's not working.

    Have a nice day
    François

    0
    1. Panth33ra Posted messages 23133 Registration date   Status Member Last intervention   2 364
       

      Specify which audio device is not working.

      0
  10. FrancoisG1450 Posted messages 10 Status Member 3
     

    It's the sound card of the PC that isn't working. It's the same with Windows 11.

    Thank you for your help.

    0
    1. Panth33ra Posted messages 23133 Registration date   Status Member Last intervention   2 364
       

      Does your PC's sound card have a name?

      0
  11. FrancoisG1450 Posted messages 10 Status Member 3
     

    In Device Manager, I have this. The JBLs are because I added an external USB speaker.

    Additionally, I have 2 unknown devices:

    here are the details for the first one

    and for the second unknown device:

    I think my sound card issue comes from this? but I can't find the driver

    I am on Windows 11 version 22H2

    0
    1. Panth33ra Posted messages 23133 Registration date   Status Member Last intervention   2 364
       

      Since the beginning, you have been talking about the Audio device, but what about your PC?

      0
  12. FrancoisG1450 Posted messages 10 Status Member 3
     

    It is a UNOWHY Y13

    0
  13. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     

    You're welcome.
    Have a nice day.

    0
  14. FrancoisG1450 Posted messages 10 Status Member 3
     

    Do you have access to a database to find the driver associated with the "Hardware ID"?

    0
  15. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     

    Download this --> PCI ID's

    Open it with Notepad
    You have the list according to VEN and DEV
    Obviously, the list is not complete.

    EX: PCI\VEN_8086&DEV_3184&SUBSYS_10E21043

    The VEN --> 8086

    ----------------------------------------------------------------------------------------------

    The DEV --> 3184
     

    ----------------------------------------------------------------------------------------------

    Go to the website of the PC brand or the motherboard
    Download the Intel graphics driver.

    0