SON I2S Driver Issues
kaneagle Posted messages 86273 Registration date Status Moderator Last intervention -
Hello,
As the current owner of a Thomson N15C8BK2T, I'm encountering a problem with the sound card. I can't get any sound from the machine.
My Windows 10 is up to date (22H2).
Windows update is also done.
The speaker icon at the bottom right in the taskbar has a red cross.
When I hover the mouse over it, I get the message "No audio output device is installed."
In the device manager:
In the audio, video, and game controllers section, I have:
- ESauDriver Device
- Intel(R) Sound for screens.
In the Other devices section, I have:
- I2S Device with an exclamation mark in a yellow panel.
I have tried random I2S drivers from the internet (notably from the DELL site), none of them seem to work.
The Windows sound troubleshooting tool tells me "Troubleshooting has finished detecting the problem," and yet it launches automatically if I click on the sound icon near the clock.
Thank you for your help :)
11 answers
Hello, in solidarity I find myself in the same situation and it seems that others are too. I sent my B550 Asus back to LSLC's customer service. They analyzed it and told me in writing that "everything was normal." I installed a single memory stick and the computer worked well, but today, after a message indicating it was unstable, it no longer displayed an image. On the motherboard when I turn on the PC, the red and white LEDs light up. Not the green one.
Hello,
Windows key + X
Device Manager
Provide the hardware identification number of the I2S Device
Check this --> Find the device identification number
Post the number in your next message.
Example image:
--------------------------------------------------------------------------------------------------
Go to --> System Devices
Check if there is a device alert in the list.
Example image:
Hello,
So there are no alerts in system devices.
Regarding the identification number:
INTELAUDIO\LINKTYPE_03&DEVTYPE_04&VEN_8086&DEV_AE34&SUBSYS_0000001&REV_0001
Thank you :)
Download and install --> 7Zip 64 bits
Download this driver --> Intel audio
Right-click on the driver --> ISST_Intel_9.22.0.4078_W10x64_A.zip
Select --> 7Zip
Choose --> extract to "ISST_Intel_9.22.0.4078_W10x64_A\"
Go to device manager
Right-click on the device
Update driver
Browse my computer for drivers
Choose from a list of drivers...
Have Disk
Browse
Go to the unzipped driver folder --> ISST_Intel_9.22.0.4078_W10x64_A
Folder --> ISST_Intel_9.22.0.4078_W10x64
Select the file --> IntcSST.inf and OK.
Restart.
Thanks to this manipulation, the sound icon has indeed returned.
However, now, when I start an audio content, I get a kind of static noise... like a microphone that's saturated... with no sound coming out.
Is it a hardware issue after all?
I have 4 now:
- ES8316AudCodec Device
- ESauDriver Device
- Intel(R) Sound for Screens
- Intel Smart Sound Technology
Run an sfc:
Windows key + X
Select --> Windows PowerShell (admin) or Windows Terminal (administrator)
Type --> sfc /scannow and hit enter
A system file check will be performed.
I got this feedback from the scan
"Windows Resource Protection did not find any integrity violations"