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Altran07600 Posted messages 2 Status Member -  
flo88 Posted messages 28530 Registration date   Status Contributor Last intervention   -

Hello, a question: can a client rate me if I report inappropriate behavior?

2 answers

  1.
    madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488
     

    Hello

    Declaration to whom?
    Technically, nothing prevents it.
    But you can contact booking with these elements and ask them to remove the note, at least if they believe there is sufficient evidence.

    Best regards

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    1. Altran07600 Posted messages 2 Status Member
       

      I am going to rephrase:

      When my client completed their stay, they give a rating for the accommodation.

      If, as the host, I notice damages or that the property was left in poor condition after their departure, for example, I have 7 days to report it to Booking as "inappropriate behavior."

      My question is, does the client see this last declaration and can they give me a negative rating as a result?

      Thank you

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      1. flo88 Posted messages 28530 Registration date   Status Contributor Last intervention   5 184 > Altran07600 Posted messages 2 Status Member
         

        There, you need to speak directly with booking.

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  2. flo88 Posted messages 28530 Registration date   Status Contributor Last intervention   Ambassador 5 184
     

    Hello

    On Booking, to leave a review for a rental or a hotel, you must have paid and completed the stay through Booking; otherwise, it is not possible.

    So, we don't really understand who wants to rate for whom in the way you describe the issue.

    It should be noted that reviews are moderated by Booking before publication, so a comment on a rental for inappropriate behavior is unlikely to be published anyway.

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