Contact form: find out the email address
Chico -
Hello
At my work, we are developing a web application. On this application, there is a support request form. The problem is that we are not receiving the support requests! And the service provider who helped us develop the application has no information to assist us on this matter.
Is there a way to find out to which email address the support requests are being sent?
Thank you in advance
2 answers
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Initially no PHP. We should look at the JavaScript sources used on the page. It seems that the framework used is AngularJS. In the JS sources, we find references to "mailto:dpd@vnf.fr" and "mailto:inventaire@vnf.fr". But nothing indicates that these are the contact emails.
On the structure of the sources, I would launch a text search tool to look for all mailto: and @vnf.fr
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Alright, thank you for taking the time to look and for your comments!
I will take a look at it tomorrow. And even if I can't figure it out and need to contact IT, it will still give me more information to share with them!
Have a good evening
Hello
Note that if it goes through mailto
The user of the site must have a mail client installed on their computer or device, regardless, and it must be set as the default mail client.
To address this, typically, sending mail is managed server-side and we won't be able to check what the server contains.
We would need to access the site's source code through an SFTP server or via an SSH connection to the server.
Well, if the site indeed uses mailto to manage its email sending... Either it was coded by a complete beginner.... Or the site is already over 20 years old...
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Hello,
We need to know what it is developed in. In HTML/PHP, there should be in the source code of the PHP called by the form the email sending.
Example of a simple case: https://lesdocs.fr/envoi-du-contenu-dun-formulaire-vers-un-email/
Then, if the development uses a framework, we need to trace the sources.
