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HP Color Laser MFP 179 Startup Issue

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mab -  
 sandra27520 -

Hello*

I have an HP Color Laser MFP 179 printer that is displaying an error message like: replace with a new imaging unit, what could that mean? Is it the drum? Because I tested it with another drum but to no avail.

Thanks in advance*

(*) Basic politeness element added by moderation CCM !...................................

3 answers

  1.
    baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
     

    Hello,

    It is indeed the imaging drum.

    Excerpt from the manual on page 169

    The manual: http://h10032.www1.hp.com/ctg/Manual/c06266734.pdf

    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...

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  2. mab
     

    Hello, thank you for your response. That's what I was thinking, but my concern is why the problem wasn't resolved when I changed the drum that I removed from another printer? Also, my drum worked in the other printer. It's concerning in the end.

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    1. baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
       

      There, I couldn't say.... probably a sensor issue related to this imaging drum.

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  3. mab
     

    Hello, I finally decided to replace it with a new one, and it works.

    Thank you again for your participation.

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    1. sandra27520
       

      Hello

      I have the same problem. I changed the drum for a new one and it still doesn't work. I don't understand and I don't know what to do anymore.

      Thank you for your help.

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