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Issues with PC and SFR TV?

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velocyraptor64 Posted messages 257 Status Membre -  
Didi64_549 Posted messages 2761 Registration date   Status Membre Last intervention   -

Hello,

everyone.

I have a problem with my PC,

when I arrive on the SFR TV page, the page displays but:

for a month now, SFR TV has not been working, the cursor of my mouse does not allow me to connect; it stays in arrow mode instead of switching to hand mode to connect and watch the channels.

I don't understand where this could come from??

SFR TV works on my phone.

Thank you for your help.

(Windows 10 PC)


6 réponses

Réponse 1 / 6
thev Posted messages 2003 Registration date   Status Membre Last intervention   722
 

Hello,

If SFR TV works on your phone, the easiest way is to use the Android app on your PC as well. To do this, download and install the Android emulator BlueStacks5 on your PC. You will then have access to the Google Play Store and therefore the SFR TV app.
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Réponse 2 / 6
Didi64_549 Posted messages 2761 Registration date   Status Membre Last intervention  
 

Hello,

Do you have an SFR Operator?

Are you paying?

So, you call them and clearly explain the problem you are facing, they will be able to assist you because here we can provide little help regarding certain connections.
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Réponse 3 / 6
velocyraptor64 Posted messages 257 Status Membre 7
 

Hello Didi64_549

The issue is that I have two PCs,

both on Wi-Fi.

One of which works perfectly, connected to a video projector,

And

a second one in the bedroom where it doesn't work,

as if the site on the first page Sfr.tv.com

had crashed!!

My box is located 10 meters from the PCs.

Well, I'm going to uninstall everything again, and reinstall a shortcut with Firefox, Chrome, or Edge.

Then I will call SFR if it persists.

Thank you,

Have a nice day everyone.
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Réponse 4 / 6
cristali Posted messages 9573 Registration date   Status Membre Last intervention   1 577
 

Hello, perform a restore to a date before the crash

Press the Windows key and R

Type rstrui.exe in the box and follow the instructions
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Réponse 5 / 6
velocyraptor64 Posted messages 257 Status Membre 7
 

Thank you for your help, and sorry for the delay in responding.

I fixed the issue that was coming from my browser.

Thanks again

;)
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Didi64_549 Posted messages 2761 Registration date   Status Membre Last intervention  
 

Hi,

Thank you for your response and best wishes to you.

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Réponse 6 / 6
Gibal
 

Hello, I couldn't connect to SFR TV on my PC until I realized that the issue was due to the fact that the PC's clock was not set correctly. (This was caused by the malfunctioning of the internal battery, which needs to be changed when it is worn out). Since I fixed this problem, SFR TV works perfectly.
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MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention   18 843
 

Good evening,

Try to read what is above, this question has been resolved since 2023!

https://forums.commentcamarche.net/forum/affich-37822717-probleme-sur-pc-avec-sfr-tv#p37858899

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Didi64_549 Posted messages 2761 Registration date   Status Membre Last intervention   > MPMP10 Posted messages 46985 Registration date   Status Membre Last intervention  
 

Hello Gibal,

You have provided an additional solution, and thank you for that.

Have a nice day.

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