Application Extension Issue on PS4

Solved
souma94800 Posted messages 1 Status Member -  
 Vadaa -

Hello,

For a few days now, when I open a game, this message appears: "Unable to continue using the application. The extension for the following applications is corrupted. To launch the following applications, start by deleting them from the PS4, then reinstall them." I have deleted the saved data and nothing, I deleted the game and re-downloaded it, still nothing, I completely reset my PS4 and re-downloaded the game again, and the message is still there.

Can someone please help me?

20 answers

  1. Sab
     

    I was playing Ark .. and all the other games wouldn’t work as long as the Ark disc was in the console..

    By removing the disc .. the error message for the other games no longer appears!

    50
    1. lalouu
       

      incredible it’s magical thank you ❤️❤️❤️

      4
    2. guinain
       

      Thank you to the market

      0
    3. Advdz
       

      Thank you very much now that I've removed the disc that was in my Play, the games are starting to work again, I thank you ????

      6
    4. Mguillot
       

      Good evening, thank you very much for your explanation. I appreciate it. For me, it was GTA that didn't want to function on disc, but now that I've removed it, no more messages are appearing and the games launch like before. Thank you a thousand times!!!

      3
    5. Cam
       

      I want to play GTA that I have on CD, but it shows me the same thing, so I can't play.

      Help me.

      8
  2. Moha
     

    Launch YouTube and then launch your game and that's it

    23
    1. Djam
       

      Thank you, Moha, it worked for me. I launched YouTube and didn't close it; then I launched the game. Despite that, I received a message saying it was corrupted, and when I closed it, it was the YouTube app that closed, and the game works. A big thank you!

      11
    2. Mimi
       

      Hello

      I have the same problem, I launched YouTube but it didn't help, what should I do specifically please?

      0
    3. Djam > Mimi
       

      You launch YouTube, then press the PS button or turn on your controller, and then you start the game you want. After receiving the message that blocks the game, you close it, and then YouTube closes, and the game works.

      16
    4. lbonvieux_o > Djam
       

      Hello, I tried it and it worked, but it gives me a black screen on GTA 5 and it gets stuck.

      4
    5. Dams > Djam
       

      Great idea! It's working on my end.

      1
  3. Prb34
     

    Hello, the same problem here as well, if anyone has a solution...

    4
    1. le_k
       

      Hi, take the CD out of your PlayStation and launch a game, it should work fine. I just tried it and it works.

      8
      1. Babybrown > le_k
         

        Thanks, my dude ????

        1
      2. Zazou > le_k
         

        Great job on the solution ???? thank you

        0
  4. Mohamed
     

    Hello

    To solve the following problem, you will simply need to clean your disk with a glass cleaner preferably.

    3
  5. Neige
     

    Good evening,

    I apologize in advance for not being able to provide an answer to this issue.

    I have exactly the same problem and I tried the same things without success as well.

    I will check back here regularly to see if anyone has a solution. It was just to raise awareness.

    I'm getting a bit desperate here. I've never seen this message before.

    Aside from replacing the console, I'm starting to think there's nothing to be done. ????

    1
    1. Rpz
       

      Hello,

      I have the same problem, I bought a PS4 but the message still shows up, I'm wondering if it's not the account or something like that.

      4
    2. Ultrabadgones > Rpz
       

      Hello, same problem as all of you. Any updates?

      1
    3. Sab
       

      It seems that we all have the same problem and it seems to have occurred at the same time!!
      A network issue??

      0
    4. Rcy > Rpz
       

      The CD in my opinion?

      0
    5. TskyQc03 > Rpz
       

      Did you find the problem?

      0
  6. Elmanu
     

    Hello, I had the same problem with my GTA V on CD, it never worked. So I went to the settings, then to the system and error history. You click on the error, then press triangle for help with errors. Basically, you need to reinstall the database. So, you have to turn off the PS4 by pressing the power button for 3 seconds. Once it's off, you turn it back on by holding the button down and wait for the second beep, then release. It will take you to safe mode, and then you can rebuild the database, and your game will work.

    1
  7. AbzSavv
     

    It's simple:

    remove the disc from your PS4 and launch the game you want, and that's it, man.

    If the disc is the game you want to play, try deleting it and reinstalling it.

    Otherwise, another solution:

    completely turn off the PS4, once it's off, press and hold the power button on the Play until the second beep, and then a screen will appear. Connect the controller with the charger to the Play, press the PS button, select the option "rebuild database," and then the Play will start up normally, and your games will gradually reappear.

    1
  8. Julien
     

    Just change the CD because it must be scratched.

    0
  9. Elb
     

    Hello, I'm having the same problems.

    On most games and all the time.

    Can't play 3/4 of the games.

    Still no solutions?

    0
  10. Abdou
     

    Hello!

    I have exactly the same problem when I try to play a game with a disc, it shows me this...

    I have never encountered this problem before, though?

    I’ve tried several methods, safe mode by rebuilding the database, taking out the disc, and uninstalling and reinstalling, and it happens with several games and not just one?

    Has anyone found a solution to this issue, please? I’m really stressed lol

    0
  11. Sab
     

    Scratched CD

    As for me, I wanted to play a game that I bought on the PlayStation. But my son played just before and left his scratched CD in the PlayStation, I just took it out..

    0
  12. Safia
     

    I had this problem not even 10 minutes ago, if you have a disc in your PlayStation, take it out.

    0
    1. Alex
       

      And once it is removed, we can no longer use the application.

      4
  13. Jules
     

    Hello, so I kept it simple and for now it works.

    You need to go to settings, storage, press on options and scroll down to select "media player" then delete it, afterwards restart the games and it should work, I did it like this for my battlefront II which wasn't installing correctly.

    0
    1. Milo
       

      Hello, I have a problem with my Battlefront II, but I can't find a media player, probably because I have it on CD... So I don't know what to do. Could you please describe your process in more detail?

      0
  14. jean
     

    Hello, it seems that I also had the same problem and what I did was:

    close the app, then remove the disc, restart the PS4, then put the disc back in, reinstall it, enter the game, then close it and restart the game. If the message comes back, close the game, then relaunch it, and normally it should be fine.

    If the problem persists and it didn't work, I apologize, but if it doesn't work, you'll need to see a specialist.

    0
  15. Ope
     

    Basically, there's a corrupted extension, so you shouldn't install this extension.

    0
  16. Lazozo
     

    Hello, I have the exact same problem. You need to remove the disc from the console, and it only works for the main game, well the one on the disc. I don't have the solution, good luck.

    0
  17. Manel
     

    Waaaw Thank you, thank you. My grandson drove me crazy looking for a solution. Thank you very much

    0
  18. niger
     

    I found out how to remove the disc from your PlayStation

    for me it worked

    -1
    1. Slaut
       

      Yes, but if it’s a game that doesn’t have a disc, how does it work??

      1
    2. ..
       

      Hello, but how do you play a game with a disk?

      4
    3. Trouducul
       

      But I want to play the game that has the disc in my PS4

      0