Images not showing in Mail and Safari

snooker06 Posted messages 103 Status Membre -  
snooker06 Posted messages 103 Status Membre -

Hello,

for some time now, some images while browsing or in received emails are not displaying and are replaced by a white square containing a question mark as if the format is not recognized.

How can I resolve this issue? I haven't changed any settings, so I don't understand this change.

Thank you.

4 réponses

Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

Clear the Safari cache on your iPhone.


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snooker06 Posted messages 103 Status Membre 24
 

Hello,

I already did that, thanks, but it doesn't work. Moreover, I also have the issue on the Mail app of the iPhone.

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Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention   2 346
 

Have you checked the Mail Support from Apple?

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snooker06 Posted messages 103 Status Membre 24
 

no because the problem is complicated to describe. I haven't found anything in the existing topics that matches my situation

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Panth33ra Posted messages 23006 Registration date   Status Membre Last intervention   2 346
 

You can try your luck on the Apple Support Community.

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snooker06 Posted messages 103 Status Membre 24
 

But I'll give it a try anyway, thanks ;)

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