9 réponses
Hello, I had the same problem that I solved. For me, it was because of my second phone, which had Bluetooth enabled. One earbud connected to the first phone and the other to the second phone, and it worked correctly when the phones were away from each other or when the Bluetooth on the second phone was turned off. What I did was disable the Bluetooth on the first phone while I blocked the pairing on the second phone, blacklisting the earbuds. Then I reactivated the Bluetooth on the first phone and now it works properly.
I don't understand, one out of two headphones works even though no one else is connected, and they are all connected to my phone. Thank you for giving me advice on how to reset them or get them to work again.
Hello.
Download and read the user manual https://www.solixco.com/products/pinnacle-true-wireless-earphones.
Since the manual is in English, you can translate it via https://translate.google.fr/?hl=fr&ucbcb=1&sl=en&tl=fr&op=docs&ucbcb=1.
bazfile
Moderator/Contributor security.
a hello, a reply, a thank you are always appreciated.
Hello for the response but I've already tried and nothing is indicated in the manual regarding this, it doesn't explain how to reset them either.
I noticed the same thing, you have to turn on both earbuds at the same time, hold both for 5 seconds and they will turn on, and recommend pairing.
How to turn on both earbuds at the same time, hold both at the same time for 5 seconds?
Thank you for your reply.
Hello,
Personally, I've had them for 4 months now and they've caused me no problems.
However, I don't know how to reset them as there's nothing in the manual.
But I suggest putting both back in the box to charge them, and then taking them out and connecting them again.
If that doesn't work, press and hold the earbud that isn't working until you hear a sound, and normally the sound should come back, I think.
☺️