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Word Opening Error 53 M365 on MacOS Ventura 13.0

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molidelvent Posted messages 1 Registration date   Status Member Last intervention   -  
 molidelvent -

I installed Microsoft 365 on an iMAC running OS Ventura 13.0

When I open WORD, a page opens, but also a VISUAL BASIC for applications window, Runtime error "53", File not found

/library/applicationsupport/Adobe/MACPDFM/MACPDFM.framework/version/A/MACPDFM.

What should I do?

1 answer

  1.
    _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 136
     

    Hello

    Check out DaveM121's response in this support forum from Microsoft.

    It states that you need to delete the file named "linkCreation.dotm" located in the following directory:

    ~/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Startup.localized/Word

    To access this "Library" directory in your account, you need to:

    - click on the "Go" menu in the Finder's menu bar

    - hold the Options (ALT) or Shift key: the submenu "Library" should appear: select it

    Then open the various directories ("Group Containers", ...) step by step until you reach the one named "Word".
    You may find the file to delete there and thus resolve your issue.

    Ritchi

    4
    1. Aliboron Martin Posted messages 3664 Registration date   Status Contributor Last intervention   993
       

      En français, the path would be: ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup ;-)

      1
      1. molidelvent > Aliboron Martin Posted messages 3664 Registration date   Status Contributor Last intervention  
         

        Thank you very much! It works.

        0