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Eset - unable to open [4]

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Jojo93 Posted messages 57 Status Membre -  
Jojo93 Posted messages 57 Status Membre -

Hello everyone,

I bought a new computer two weeks ago. Today, I wanted to run a scan with my antivirus "Eset", and in the report, it indicated at the end on all files "unable to open [4]" in yellow/orange. The scan was completed in under 3 minutes and no threats were detected.

Everything seems strange to me; on my old computer, the scan took between 30 minutes and an hour, and I had never seen this "unable to open [4]", so seeing it on all the files makes me a bit worried. I searched on Google, but couldn't find any real results (at least in French).

What do you think I should do?

Thanks in advance.

6 réponses

Réponse 1 / 6
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

"Eset," and in the report, it is indicated at the end of all the files "unable to open[4]"

Nothing serious, this especially happens with password-protected compressed archives, don't worry your PC is protected.

bazfile
Moderator/Security Contributor.
A hello, an answer, a thank you are always appreciated.
1
Jojo93 Posted messages 57 Status Membre
 

Great, thank you very much :)

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Réponse 2 / 6
Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 

Hello

Is it you who installed Eset?
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Réponse 3 / 6
Jojo93 Posted messages 57 Status Membre
 

Yes
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Réponse 4 / 6
Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 

Have you removed the original antivirus that could block any scanning attempts, considering it an intrusion?
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Jojo93 Posted messages 57 Status Membre
 

I thought about it afterwards, I did it and restarted my computer, a new scan, but it doesn't change anything

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Réponse 5 / 6
Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 

and yet

https://forum.eset.com/topic/15966-impossible-to-open-with-scan-eset-internet-security/

https://forums.commentcamarche.net/forum/affich-32910572-probleme-scan-fichiers-non-ouverts-erreur-4-eset-nod32
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Jojo93 Posted messages 57 Status Membre
 

So actually it's "normal" that I have these indications from what I've understood (thanks Google Translate)

Thank you :)

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Réponse 6 / 6
Redbart Posted messages 21500 Registration date   Status Membre Last intervention   3 379
 

As far as I understand, it's when the antivirus scans the protected system files.
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