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Eset - unable to open [4]

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Jojo93 Posted messages 57 Status Member -  
Jojo93 Posted messages 57 Status Member -

Hello everyone,

I bought a new computer two weeks ago. Today, I wanted to run a scan with my antivirus "Eset", and in the report, it indicated at the end on all files "unable to open [4]" in yellow/orange. The scan was completed in under 3 minutes and no threats were detected.

Everything seems strange to me; on my old computer, the scan took between 30 minutes and an hour, and I had never seen this "unable to open [4]", so seeing it on all the files makes me a bit worried. I searched on Google, but couldn't find any real results (at least in French).

What do you think I should do?

Thanks in advance.

6 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     

    Hello.

    "Eset," and in the report, it is indicated at the end of all the files "unable to open[4]"

    Nothing serious, this especially happens with password-protected compressed archives, don't worry your PC is protected.

    bazfile
    Moderator/Security Contributor.
    A hello, an answer, a thank you are always appreciated.

    1
    1. Jojo93 Posted messages 57 Status Member
       

      Great, thank you very much :)

      0
  2. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    Hello

    Is it you who installed Eset?

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  3. Jojo93 Posted messages 57 Status Member
     

    Yes

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  4. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    Have you removed the original antivirus that could block any scanning attempts, considering it an intrusion?

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    1. Jojo93 Posted messages 57 Status Member
       

      I thought about it afterwards, I did it and restarted my computer, a new scan, but it doesn't change anything

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  6. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    and yet

    https://forum.eset.com/topic/15966-impossible-to-open-with-scan-eset-internet-security/

    https://forums.commentcamarche.net/forum/affich-32910572-probleme-scan-fichiers-non-ouverts-erreur-4-eset-nod32

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    1. Jojo93 Posted messages 57 Status Member
       

      So actually it's "normal" that I have these indications from what I've understood (thanks Google Translate)

      Thank you :)

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  7. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    As far as I understand, it's when the antivirus scans the protected system files.

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