Unable to change password on Leboncoin
Phil4187 Posted messages 51 Status Membre -
Hello community
I lost my password on Boncoin.
I request to change my password and they give me a phone number to receive a code. But it's an old number...
I'm stuck at this point, contact form filled out but no appropriate response for weeks.
And to make matters worse, someone bought a book from me and I have to send it within 48 hours, Impossible to fulfill the sale.
If anyone has any ideas
Thank you.
2 réponses
Hello.
Leboncoin is the only one who can solve your problem. Since you haven't changed your phone number in your profile, it blocks you from changing your password. You can only contact them through the contact form that you have already filled out, so all you can do is wait for a possible response from Leboncoin.
Also see this excerpt from Leboncoin's help page:
Is Leboncoin customer service reachable by phone?
Our customer service can only be reached via the contact form and does not have a phone line. Some premium numbers are circulating on the Internet: be careful, they are not from our services.
bazfile
Moderator/Security Contributor.
A hello, a reply, a thank you are always appreciated.