Telephony settings. SILLAGE 2000 connected to Fiber optic Box.
brupala Posted messages 111947 Registration date Status Membre Last intervention -
Hello dear community,
As an SFR client, I had fiber optic installed.
On the old SFR ADSL Box, I had connected 2 phones: a DECT phone and an old, very handy SILLAGE 2000 that we would also like to keep.
Since the installation, not without difficulty, my DECT phone works well via the RJ11 socket.
I would now like to connect my SILLAGE telephone unit (RJ11) but unfortunately, the batteries of the unit have died, and we have lost all the recorded data, including the configuration.
Even with the SILLAGE manual, I can't get it to work (no dial tone).
Perhaps I don’t remember the correct settings:
Physical Characteristics:
Decimal
IP600 or complex IP?
Short or long calibrated cut-off?
After several combinations, still no dial tone.
Is there anyone in the community who has encountered the same issue as me? Perhaps SILLAGE does not work via fiber optic unlike ADSL.
Maybe there are other settings to configure?
Thank you in advance for your help.
Best regards,
Jlquercy91
2 réponses
Hello,
There are two models: Sillage 2000 and Sillage2000VR, which one is yours?
As for the settings:
- you need to be in Voice mode
- IP600 or complex? This concerns the business phone, I would leave it on PSTN
- Short or long cut, same as above, leave it on short.
- Are you connecting your Sillage 2000 to the back of the box?
Very difficult to catch a black cat in a dark room.
Especially when it isn’t there...
