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LEGION 5 Touchpad not working anymore

ynallu -  
 David -

Hello,

I've been looking for solutions for two days and nothing works... The touchpad on my LEGION 5-15ACH6H has stopped working (probably after the new Windows 11 update: version 22H2 x64 system). It doesn't show up in the device manager (even when displaying hidden devices).

Lenovo support didn't detect anything either, and currently, there are no drivers available for the touchpad.

When I enter the BIOS, it works, but as soon as I restart my computer, it's over (obviously, the key for the touchpad is enabled).

Help me :(

3 answers

  1.
    Raphaway Posted messages 319 Status Member 131
     

    Hello to you

    While searching a bit for your problem, I found this

    MY TOUCHPAD IS NOT WORKING WINDOWS 10 - Bing video

    I can't assure you 100% that it will work, but nothing ventured, nothing gained

    Raphaway

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    1. ynallu
       

      I already tried and unfortunately it didn't work, but thanks anyway!!

      0
  2. ynallu
     

    UPDATE: For those in the same situation as me, don't hesitate to contact Microsoft customer service, they check your computer remotely for free! In my case, it is a missing driver that is apparently not compatible with the new update of Windows 11.

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    1. David
       

      Hello,

      The 22H2 update also messed up my touchpad. I had to download Lenovo USB REPAIR from the Lenovo website as well as Windows 10 from the Lenovo site with the original drivers for it to work again. Even a reset of the PC wasn't enough.

      Good luck

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  3. Kiko
     

    Hello, have you managed to resolve the issue? I am in the same situation as you.

    Best regards

    0