Lost DISCORD account

Nessundorma -  
MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   -

Hello,

I had a problem with my DISCORD account. Actually, I logged out of my account from my phone, I uninstalled the app, and I tried (the next day I think) to log back in from my PC. And there, I couldn't log back in! I tried my different email addresses, my various passwords, my phone number: EVERYTHING. I even contacted the platform to ask for help, explaining that NOTHING was working to recover my account: invalid password / unknown email address, and they told me "we can't help you if you only have your username" (and that's understandable, otherwise hacking an account would be even easier... anyway). So my question isn't so much about HOW to recover it but rather WHO has been through this? I cut off all contact with a person I was talking to because it was our only way to communicate, and I'm really sad about it, even though it's been several months (maybe over a year) since it happened, so I don't really have hope of recovering it.

So, any ideas?

PS: Personally, I thought of a DISCORD bug, but I don't know.

2 réponses

MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   18 844
 

Hello,

In response to your question, there are dozens (if not more...) of people every day asking this type of question, and the answers given are always the same: you need to refer to the help provided on the support site in question, and there is no miracle solution...

Generally, on various social networks, if an account has had no activity for a year, it is usually the case that the account has been deleted and no longer exists...

https://support.discord.com/hc/fr/requests/new?ticket_form_id=360000029212

https://support.discord.com/hc/fr

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Nessundorma
 

Hello,

Thank you for your response (although it is not very helpful to me).

I have already contacted support (as mentioned above) and they were unable to assist me since I no longer have anything to access my old account.

Furthermore, this account is still active as I was able to find it on DISCORD and send it a friend request (hoping to receive it myself) but with no success. Additionally, I still see it on Discords that I am on with my new account.

I would feel more reassured if it were indeed deleted rather than being in this state. But so be it. As mentioned earlier, I ultimately don't mind recovering it (even though that would still be better), but I wanted to know if others have experienced this.

Have a good day.

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MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   18 844
 

Hello,

Useful or not, it's the only option and for the rest, there's nothing we can do here on CCM, you'll have to discuss that with them.

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