MSI laptop won't turn on anymore

Undyne Posted messages 17 Status Member -  
cathyqiu Posted messages 125 Registration date   Status Member Last intervention   -
Hello,

Following several problems with my GT72 6QD Dominator G laptop, I changed the battery. The computer worked fine for a while, then it could no longer be charged. The battery drained and it’s impossible to start it even when plugged into the mains. I think the power connector is dead. Is there a reliable way to check it so I can replace it? The computer also has a USB Type-C SuperPort port; is it possible to charge it through this port with a specific charger?

Thanks in advance for your answers.

1 answer

  1. cathyqiu Posted messages 125 Registration date   Status Member Last intervention  
     

    Can the laptop run with the battery installed alone?
    If the laptop can run, then the problem comes from the charger.


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